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"Awesome family location, great experience, we want to thank the staff and Caleb for excellent service."
Phone: +15613401700
Address: 3800 N Ocean Dr, Riviera Beach, 33404, United States
City: Riviera Beach
Dishes: 7
Amenities: 5
Categories: 5
Reviews: 0
Disappointing Stay at Marriott Singer Island A Series of Unfortunate Events My family's recent stay at the Marriott Singer Island was deeply disappointing, marred by a series of mishaps and service failures that significantly detracted from our vacation experience. As a family traveling with young children aged 2, 5, and 7, we encountered numerous challenges that made our stay far from the relaxing retreat we had anticipated. Upon arrival, we were greeted with a room that bore little resemblance to the one advertised online. The promised view was nowhere to be found, setting a disheartening tone right from the start. This initial disappointment was quickly compounded by a host of maintenance...
What a treat! My fiancé booked a 2 bedroom suite we had friends visiting us in Boca. Great 2 night escape. Welcome team and valet team is super too. Super clean room too. We loved our room view 1700. Super soaking tub too. Generous Happy hour if Rod is your server bartender consider yourself fortunate genuinely nice helpful to everyone. Carbs be darned as I ate the hot pretzel beer cheese sauce appetizer both days !! My only recommendation: they should have a drink menu for the pool (we were at the larger infinity pool). Missed opportunity to showcase great cocktails, wines, Non Alcoholic drinks.
Ambiance was ok, maybe we went to the wrong side of the resort for our Sunday Tiki like experience. We chose La Cantina. Drinks were great, server was great. The food was god awful and I hate to ever say that. I would have taken a photo of the short rib tacos we ordered but I was completely disgusted as all three of us took a bite and agreed something was way wrong. Like spoiled cheese or meat I have no idea. We weren't staying at the hotel just dining but likely won't experiment there again.
Very nice property. Food in restaurant was excellent, but service was very slow. Pool and spa areas, with Tiki hut and bar were clean and well maintained. Front desk personnel were friendly and helpful. Time share sales team were relentless. They called our room, waking us up, every day.
Awesome family location, great experience, we want to thank the staff and Caleb for excellent service.
