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"Solid Tims. Ample parking."
Phone: +19059479859
Address: 8310 McCowan Rd, L3P 3J3, Markham, Canada
Reservation, Booking
City: Markham
Website: http://locations.timhortons.ca/on/markham/8310-mccowan-rd
Monday: 00:00 -23:59
Tuesday: 00:00 -23:59
Wednesday: 00:00 -23:59
Thursday: 00:00 -23:59
Friday: 00:00 -23:59
Saturday: 00:00 -23:59
Sunday: 00:00 -23:59
Dishes: 1
Categories: 5
Reviews: 2371
When I reached the pick-up window, I asked the server if all the food was included, as I had only ordered 9 drinks. To my surprise, she handed me 11 drinks. She didn’t listen to my concern and continued to shout at the lady making the coffee. I can’t understand why; the employee was just ensuring that every coffee was properly mixed and the lids were secure – it only took a few extra seconds, but it was for the customers' safety. What’s even more troubling is the manager's inaction. Why didn’t she intervene during this incident? It felt like bullying, and it seems they are not accepting new employees into their team. This workplace atmosphere is completely unacceptable.
I had a terrible experience at this restaurant. There was a girl, who I assume is a new employee, and her manager or supervisor was training her in a very unprofessional manner. He was shouting at her and even told her to memorize the menu items as if they were in a classroom. His behavior was quite rude. This is not a welcoming environment for anyone who wants to learn and grow. The staff should be treated with kindness and respect. Overall, it felt like a very toxic workplace.
The service was incredibly disappointing. The team at the drive-thru either needs retraining or complete replacement. Today is the start of the week, and my order was incorrect – I was missing my hash brown and requested a chocolate glaze, but received a chocolate dip instead. To make matters worse, my coffee lid wasn't secured properly, causing coffee to spill all over my car. This location clearly suffers from poor management.
I am shocked at how inedible the donuts have become. They tasted stale, as if they had been sitting out since last night, and the chocolate dip was nothing more than a cheap mix of corn syrup and cocoa powder. After taking just one bite, I ended up throwing it away. This establishment really needs to make some improvements. Moreover, the location itself is dirty and seems unsanitary. Book a table now
I'm not certain if he's the manager, but his attitude certainly needs improvement. I think teamwork should be a fundamental value in any fast food restaurant. Overall, there's a noticeable deficiency in effective team management; I frequently observe one employee yelling at another during my visits.
I had a fantastic experience at this location—it's my favorite Tim Hortons. The staff were incredibly friendly and attentive. They made the perfect cup of coffee for me. A big thank you to Smith, Dazzle, and Xenia for their outstanding service!
The ambiance here is wonderful, the food is delightful, the coffee is incredibly enticing, and the staff is remarkably friendly and patient. I visited for the first time today and truly enjoyed the experience!
I ordered a large peach quencher from the drive-thru and didn't get the chance to try it until I arrived home. When I finally took a sip, I was horrified to find several fruit flies floating in the drink. Book a table now
I visit Tim's every morning for coffee and a bagel, and I have to say that it's a very clean and well-run Tim Hortons location.
