My advice to people who buy from this Tim Hortons is to ask for your receipt once you have paid. This location is siphoning off it's customers. Yesterday, I bought 6 muffins and a 10 gift card. I paid with cash 20. I got back 40 cents change instead on 2.40. I asked for the receipt because of the gift card. I looked at the receipt and the employee punched in that I paid 18. This isn't the first time it has happened to me at this location. But it is the last. Never going back. Check your receipts people!
Activated app for 2 deals, any size coffee and breakfast sandwich for 4 bucks, and 10 tidbits for 1 dollar. I was charged full price. Bait and switch. When I went to pick up the order, it was Kaos. My order was not ready. They did not even know what it was. They had no ticket. Tim Hortons app is garbage. This location is too busy to serve properly. Never again. I want my refund on what the app promised. Rip off!!!
Some reviews of the restaurant's gift card are quite negative, so I was hesitant, but I was pleasantly surprised by the fresh donuts, which were beautifully glazed, and the coffee was served hot. Although I was spoken to in French, the staff was bilingual and accommodating. A few of the utensils had a bit of dust, but that’s not unexpected for a casual dining environment. Overall, it was a good experience.
Tried going here at 7:45pm thursday the 21st they close at 8pm just to quickly get a donut and the doors are locked but theres a guy and a girl hooking up where they make the food you can see from the sidewalk.. Its hilarious but absolutely disgusting.....needless to say i never got my donut ?️??️
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This is a run down Tim Hortons in Pointe Claire, Quebec. The owner doesn't care... Never has donuts, always smells of burnt Tim bits when you walk in and the Tim Hortons sign had letters burnt out for over 6 months. Calling out the owner... You need to give a little care, just a little.
Staff are unorganized and completely lost. Not efficient at all during rush hour time. Having customers wait for extended amount of time without taking orders trying to figure out who's order is what. Please train them or hire more employees
The service was quite slow, and there was some mishandling of my order, which made me unsure if my food was ready. I frequent this place because of the brand's reputation, but overall, the service has been disappointing.
My experience at the restaurant was frustratingly slow. I waited 20 minutes for a breakfast sandwich, and they still managed to get my order wrong.
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Very fast. No crazy line-ups in the morning. Worth driving there to avoid waiting. No drive-thru though. You have to get out of your car.
poor service. the girl on the imperial red hair’ish is rude and should not be facing clients!
