After no further response, we drove to the service window where I was informed that I would not be served because of my tone. I assume the employee felt sensitive and complained to the manager on duty. When I tried to ask what was going on, the employee accused me of being racist and threatened to call the police. I was shocked and denied any intention of racism. I offered to call the police myself to sort out the situation.
Feeling disrespected and unfairly treated by Tim Hortons, my partner and I decided to leave. I am not one to seek conflict but I feel that an apology is necessary from your employees for this misunderstanding. I am a dissatisfied customer and I expect better service in...
If you're in the middle of shopping in the area, make sure to stop here for a sandwich and tea. The food is your usual fare, but I tried the black forest ham combo and it had a good taste. However, my main issue, as with many other Tim Hortons locations, is the long waiting time. I understand that the drive-thru takes priority, but when there's a line of 10 or more customers, they really need to have more than one checkout. We often choose to skip Tim Hortons and go to a nearby McDonald's or Robin's location for faster service and food that is just as good.
On three(3) separate occasions I have dropped in to this Tim's at 630 am Saturday or Sunday morning. I have been the only one in the drive thru on all three occasions and each time the guy comes on speaker and says one moment please .....and that's it for 10 min. Then the order takes 10 min for one coffee and one bagel. On my last visit I'd say I waited 10-15 min after he said be right with you......... I just drove off! Not the place to go early morning. Will try Wendys/Tims location from now on.
This is an average Tim Horton's location. The in-store service is really slow compared to other locations. The new decor is very nice, but the tables are almost always dirty. They need staff appointed just to keep the seating area clean. The selection of doughnuts and pastries is average. In my experience, the staff is always polite with customers. .
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Wow what a difference in service over the past while. Fantastic drive thru service at this location. Lines are moving fast and minimal wait time. I hit this Tim's every morning at 630 am and every day its good. Really efficient Congrats.
I found that the coffee is always standard. They always over bake the tea buns and dry them out. I chose them because I feel that is the healthiest snack item they offer.
the doughnuts can't be faulted but for main meals there are very few veggie options. I had the vegetable soup a few times but it tasted like it was out of a can.
Had a sandwich and coffee it was ok getting higher priced every day.Although the food is ok again got just keeps going up and up .....
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Clean,cheap and great service. There was a long line but they managed to get my order in a timely Really liked the apple fritters.
Tim Hortons are my favorite place to get a cup of coffee and a doughnutThe problem is there are no stores anywhere near me.
