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"The staff greeted us warmly upon arrival. There is ample parking available with disabled access. The breakfast menu offers a wide selection of delicious options at a great price."
Dishes: 0
Amenities: 17
Categories: 5
Reviews: 1608
First of all, this review is not regarding the food, which was excellent. It was regarding the service. I went on Christmas Day. Now, firstly, I have all the respect in the world for waiters/waitresses I used to BE a waiter back in the day. This is not coming from one of those entitled customers. But I feel like because I was eating there on my own (as some of us are perfectly happy to do, thank you, and it is actually a choice) I was viewed as a very low priority. The waitress assigned to my table was polite and helpful towards me (although she did seem a little weirded out by the fact I was eating on my own). But she took an absolute AGE to switch between courses. I 'm talking at least hal...
I ate my breakfast whilst waiting for service. There were NO EGGS hardly any bacon. I called, knocked on counter still no response. Eventually a man came out and I asked for eggs, a lady came out a few minutes later just dumped some bacon putting the last few scraps left in the old bowl onto the top of the new, and some potatoes. I again asked for eggs after another three/ four minutes she came out and just lumped the eggs into the bowl. No apology just walked away. I read that this is family run they need to appoint a decent manager, as this place is not in keeping with the name of the Toby restaurants.. They need a bell that goes into the kitchen. Very disappointing
My family and I decided to go out for lunch but had a disappointing experience at a restaurant. Upon entering, we were not greeted by any staff and waited for a few minutes without anyone attending to us. Two staff members eventually appeared, but again, they did not acknowledge us. We observed them struggling to put a toaster away, which seemed unnecessary for a standard toaster. After waiting for about 10 minutes without any service, we decided to leave and went to a nearby pub instead, which we found to be excellent.
Communication isn't great even upon entry. Got spoken to by waitress in an abrupt manner. Manager was not different either. Staff was just unpleasant and spoke rudely. Won't admit that they
The staff greeted us warmly upon arrival. There is ample parking available with disabled access. The breakfast menu offers a wide selection of delicious options at a great price.
