This restaurant does not even deserve one star. I was there for the dinner service, we ordered a tropical jade fried rice with fried chicken on top. The food came quickly which we all like , but a bit too quickly because given the average time it took to prepare the food I would say approximately 5 minutes later the food arrived. The first bite was disgusting. The shrimps stank as well as the chicken.The rice with pineapple were sitting somewhere for a long time. Overall the food looked like it was reheated several times. In addition we paid for it but didn’t eat it because we didn’t want them to think we wanted free food. I must mention one of the waitress was very polite and understood our...
Tropical Jade 2 - Table reservation
12114 Liberty Ave, Richmond Hill I-11419-2112, United States Reservation"The prices are really great . We do this every weekend the food is delicious lower priced . Huge amount. The girl upstairs is always friendly ."
Details
Phone: +17184801115
Address: 12114 Liberty Ave, Richmond Hill I-11419-2112, United States
Reservation, Booking
City: Richmond Hill
Opening hours
Monday: 11:00 -24:00
Tuesday: 11:00 -24:00
Wednesday: 11:00 -24:00
Thursday: 11:00 -24:00
Friday: 11:00 -02:00
Saturday: 11:00 -02:00
Sunday: 11:00 -02:00
Statistics
Dishes: 10
Categories: 5
Reviews: 1228
Address
Reviews
I recently dined there with my family, and it was an awful experience. The restaurant was completely empty, and we decided to take two chairs from another table. However, the so-called waitress told us we couldn't do that because those chairs were supposedly going to be occupied. She then suggested we just leave them behind. Frustrated, I went downstairs to ask to speak to the manager, but another waitress informed me that the manager was unavailable. This was the second time I had encountered a bad attitude from her. It's important to note that we're there for the food, not for the staff's negativity. While the food is great, the waitress's attitude left much to be desired.
They have a B on their inspection. Must be gross in the kitchen to have that many demerits. They never give you your exact change always rounding down the change. They must be making a fortune if they short everyone on their change. The first time she didnt give me .78 cents and said she had no change. The other time she shorted me 30 cents. I dont care about the little change but it feels like they’re doing this on purpose.
The staff was not friendly at all. They simply pointed us to our seats without making any eye contact and just dropped the menus on the table. We received plastic plates and forks for our appetizers, which felt quite unprofessional. No water was offered, and we had to purchase a water bottle. Overall, the service was disappointing, and I don’t think I will be dining there again. Book a table now
This place is under rated. Their upstairs dining allows for family separate from the customers at the bar. Staff is friendly and patient except the buss boy is a little rushed but other wise great experience would try again.
Food is excellent. Sharon and Sherri are the nicest girls upstairs. They are very pleasant and made sure we were happy with the cocktails we ordered. Food and drinks were affordable and totally worth the visit.
Don?t order to take out; they can never find it when you get to the store. Why have a system to call and take out when they can never find the order? Bunch of idiots!
The food was outstanding for a first-time visitor. The chicken was tender and juicy, and the rice was cooked perfectly. I also really liked the vibrant colors! Book a table now
The food use to be really good. The lamb fried rice and the chicken with mixed veggies lacked flavor and doesn't taste the same as when I had it a year ago.
The prices are really great . We do this every weekend the food is delicious lower priced . Huge amount. The girl upstairs is always friendly .
Dishes
Book a table now
Categories
-
Caribbean
-
Chinese
-
Chicken
-
Fusion
-
Lunch
Amenities
-
Birthday-friendly Service
-
Accepts Credit Cards
-
Upstairs Seating
- Table reservation
-
Large Plates
-
Bar Seating
- Reservation
Heat Caribbean Kitchen Lounge
100-05 Atlantic Ave, 11418, Jamaica, United States
Reservation, Delivery Services, Caribbean, Kitchen, Fusion, Grill
"Very satisfied. Definitely a must try over and over again"
Yer Man's Irish Pub
7026 88th St, Glendale, United States Of America, 11385
Reservation, Yermans Burger, Karaoke, Casual, Full, Pub
"Love this place, great fresh beer, great food, great service. Everyone knows your name type of place"
Legend Cook House & Bar
13511 Rockaway Blvd S Ozone Park, NY 11420-3022, United States
Reservation, West Indian, Caribbean, American, Chinese, Seafood
"The pork fried rice here is incredible! I highly recommend it."
O Lavrador
138-40 101st Ave., Jamaica 11435, 11435-4624, United States
Reservation, Portuguese, European, Seafood, Spanish, Bars
"Food Very good. They will prepare how you like Service is friendly and informative Ambiance. Ver nice formal dining room I prefer the bar area next door. Attentive bartenders. Good conversations. Nice mature crowd. Excellent drinks."
Riko
153-37 Hillside Avenue Jamaica, NY 11432, United States
Reservation, Peruvian, Seafood, Chicken, Salad, Wine
"The food is excellent and service was great. Must try."