Please go to the location down the street. These employees all give you a very stank attitude and act as if they don't want to work. I spent a lot of money at this location the smoothie was not made right, they remade the smoothie they still weren't correct. They treated me as if I was the problem. I've been eating tropical smoothies for years and know how the smoothies should taste. I had to apologize for asking for my drink to be made. Very poor customer service skills. I wish I didn't waste my money or time at this location. I am very disappointed and will not come back.
Ever since my son, daughter, and grandkids relocated here from Delaware, we've been ordering smoothies from this Tropical Smoothie Cafe. I've visited multiple TSC locations across Philadelphia and Delaware, but this one stands out as my favorite! The owner and entire staff are exceptionally friendly, and our smoothies are always prepared promptly when we order through the app. My family truly values their commitment, making it easy and enjoyable for us to get our daily greens. Thank you all so much—you’re the best!
I had a disappointing experience at the restaurant. The new staff member, a white guy with glasses, made my Santa Fe chicken quesadilla incorrectly; I specifically requested plant-based chicken, but that’s not what I received. It’s important to check your orders before leaving. Additionally, I felt uncomfortable when he commented on my tip, implying it wasn’t sufficient. Honestly, he should be grateful that I tipped at all.
I have learned that not all tropical smoothie locations are created equal. My daughter and I will go out of our way to go to this location even tho there is a closer one to our house. The service here is so great, everyone always seems happy, and they actually make the smoothies correctly unlike other locations.
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I felt bad coming in because they were about to close, but Nicole helped us she was SO nice, had such a fun energy she made the experience of buying a smoothie even better. Btw, sunrise sunset is the absolute best!
Give my man Eric a raise! He was incredibly patient while my card was acting up. I had to be on hold with the bank for a few minutes, and he stayed calm and cool the entire time. Thanks, man!
The food can be a bit messy, but the smoothies are consistently excellent. The service is quick and precise, and the staff are very courteous.
Great smoothies and food healthy same cost as other fast food places amazingly. Only wish it was employee owned and operated.
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There’s a few privileged mined people working here. Poor service with a smart mouth. I will never return.
Amazing customer service and food was amazing! Matthew is very polite and helpful! Will be coming back!!
