I wish I would have read the other reviews before dining here, although I'm a firm believer that you should form your own opinion. Well, the other reviewers are not wrong. Sadly upon entry there were not any employees in the front at the register,nor to greet anyone. There were 2 employees working. One making smoothies, the other making the food orders they did saythey would be with us as soon as they were done with what they were working on. The front entry and dining area none of thetables were cleaned off/wiped down/sanitized (as you can see in photos) nor was the entry way carpet. The floor by the table wesat at was super sticky, to where you could feel your shoes sticking as would walke...
I ordered an Acai Bowl online and arrived at the store at 5:25 to pick it up, which was scheduled for 5:30. After searching for my order, they decided to make it only to discover they had run out of acai and couldn't fulfill it. They then suggested I go to a different location, but I didn’t have time for that. I requested a credit to my account, but they told me I had to handle that online. When I attempted to do so, I was informed that it was too late to process a refund because the order time had passed. I have tried requesting a refund online three times with no success. I've now had to involve my bank to dispute the charge. This experience has been absolutely ridiculous.
I placed an online order and, upon entering to pick it up, I was greeted by a terrible, rancid smell that resembled something dead. When I asked an employee about the odor, he suggested it might be the floors that needed cleaning. Indeed, the floors were sticky and appeared to be in desperate need of attention. Thankfully, the person preparing our sandwiches was wearing gloves and seemed clean. While the sandwiches and smoothies were enjoyable, I won't be returning to this location because of the disgusting, foul smell that permeated the entire store.
I really dislike writing negative reviews, but Tropical Smoothie Cafe was quite unkempt. The bathroom was in worse condition than those you find on the road while traveling. I ordered a smoothie but decided to cancel because I was concerned about the cleanliness. I didn’t even ask for a refund because the staff member was friendly, and I felt a bit guilty. Kudos to him! However, the owner definitely needs to address these cleanliness issues quickly.
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I ordered the Beach Bum smoothie from Tropical Smoothie Cafe and added a variety of vitamins. Thank you! Ever since my left fallopian tube was removed on Easter around 7 PM, I’ve been dealing with constipation. Stool softeners weren’t effective, so I decided to try this smoothie from their menu. It worked wonders, and the smoothie was absolutely delicious. Seriously, thank you!
This store needs better management! Everything was out of stock. Employees were nice, but they kept messing up orders, handing food out with no shakes ready. The mens bathroom door does not lock so they have a sign to knock first. The woman?s restroom wasa mess. The toilet paper paper towels were not in their dispensers, just thrown on the rails back of toilet.
OMG!! I just went in and almost threw up!! I cancel my online order because it smell so bad that I didn?t want to eat from a place like this. I work in the medical field and this type of smell had me throwing up. I was wondering why there wasn?t muchpeople on here.
My new favorite spot for a quick bite! I placed my order on a Sunday, and everything was so refreshing on a hot day! Don’t forget to tip; you might even score a free treat!
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The smoothies are pretty standard. It's an okay place, but not something I'd rave about or feel the need to tell everyone about.
Super frustrating when a business refuses to take a $50 bill… had to turn me and my daughter away, shameful…
