"Excellent customer service everybody's pleasant inside"
Phone: +15166329710
Address: 2014 Merrick Rd, 11566, United States
Reservation, Booking
City: Merrick
Website: https://locations.tropicalsmoothiecafe.com/ny/merrick/2014-merrick-road
Monday: 07:00 -23:00
Tuesday: 07:00 -23:00
Wednesday: 07:00 -23:00
Thursday: 07:00 -23:00
Friday: 07:00 -23:00
Saturday: 08:00 -23:00
Sunday: 08:00 -21:00
Dishes: 10
Categories: 5
Reviews: 5157
I went there with my daughter the other day and we ordered two smoothie. We waited for good 20 minutes. They served everyone besides us. They finally gave me One of the smoothies. I reminded them that they were missing one and the staff had an attitude so my daughter felt uncomfortable and she decided she wanted her money back The staff said, what am I supposed to do with this drink? I’m not gonna drink it. This is not a way to run a business. Made us very uncomfortable
I had the pleasure of visiting Tropical Smoothie Cafe. The staff working at the counter were patient, happily shared their favorite menu items, and quickly took our order. The Hurricane smoothie with passion fruit and dark cherries was bursting with flavor, while the Bahama Mama was a taste of the tropics in a cup. The staff was friendly, the selection of smoothies was excellent, and the location was top-notch.
I waited 15 minutes without anyone in line before someone finally came over. When the staff member arrived, she asked my 5-year-old to step back because she was bored and doing circles around me. Among all the employees, there was only one person who could consistently make a smoothie the same way each time. Overall, I feel that it wasn't worth the money I spent.
If I could give this place no stars, I would. They got my order wrong and then tried to gaslight me saying I ordered the wrong thing. They then made me wait an additional 30 minutes for my corrected order all while having a nasty attitude. I get it, this isn’t fine dining but there’s no reason to treat people that way. Book a table now
Come here all the time never had an issue… Ordered a baja chicken wrap with extra chicken, paid for extra chicken too. Received a baja chicken wrap with ZERO chicken, and multiple ingredients that don’t belong. Ex: Hummus, tomatoes instead of salsa. Bunch of kid working on their phones not paying attention.
Triston was an amazing person. Was so kind to me and my friends and made us laugh when he tagged in our conversation. The drinks we ordered were fantastic. The atmosphere was a vibe and the service was quick and easy. I will definitely be coming back
I went with my kid, the lady serving is like”I don’t want you here’ of course the place was empty, with that kind of atmosphere you can’t pretend costumers! I think is time to renovate employees….
Excellent service! Delicious smoothie options! Parking: There’s a large parking lot right next to the store, or you can find street parking nearby. Book a table now
If you want a bad attitude and to wait 30+ minutes for a smoothie this is the place for you!
Excellent customer service everybody's pleasant inside
1229 Ave,NY 11793-2140, United States, Wantagh
Reservation, Delivery Services, North American, Fast Food, American, Burgers
"I had their brisket burger and it was amazing beyond average fast food but you also pay for that. it is very expensive"
1777 Grand Ave, Baldwin, NY 11510, United States
Reservation, Fast Food, Ice Cream, American, Yogurt, Tea
"The Mango Tropics Pineapple Paradise smoothies are GREAT!! This store has lots of tasty choices."
265 Nassau Rd, 11575, Roosevelt, United States
Reservation, Fast Food, American, Burgers, Chicken, Pizza
"They make you pay for your food and never give it to you. They mess up your order. They are rude."
139 Merrick Ave, 11566, United States
Reservation, Extraordinary Mexican Cuisine., Latin-american, Mexican, Spanish, Cafe
"Food was excellent manager is outstanding A little pricey we enjoyed it"
1378 Wantagh Ave, Wantagh I-11793-2215, United States
Reservation, Pizzeria, Chicken, Cheese, Pizza, Lunch
"The best pizza in Long Island. come and visit Nino."
