The staff at this restaurant are lazy and unfriendly. I placed a mobile order for a specific pickup time due to my tight schedule and arrived exactly when it was supposed to be ready, but it wasn't. The worker informed me that it would take an additional 10 minutes. I had ordered 20 minutes prior, and all I wanted was a single smoothie. The employees gave me unpleasant looks and showed no remorse as I watched them serve other customers who had arrived after me. After waiting 15 minutes beyond my scheduled pickup time (35 minutes total), they finally made my smoothie. The worker, fully aware that it was mine, intentionally placed the drink on the opposite side of the restaurant, far from the...
Today's experience was disappointing. The employee with all the piercings made a big deal over charging 17 cents for extra sauce, something we've never been charged for before. She charged my card for just 17 cents, which seems ridiculous considering the transaction cost more than that! As a loyal customer, I won't be coming back. If there was enough sauce on the wrap in the first place, I wouldn’t even need to ask for extra.
Tropical Smoothie Café is one of my favorite places, so I was excited to learn that a new location opened in the Bloomingdale area. I placed my order online and picked it up, but I had to wait in line for a bit. The only downside was that the employee seemed a bit bored and not very friendly. However, my smoothie was fantastic, and the flatbread was amazing!
I love this place, the smoothies are so good as well as the food. But the last couple times I’ve ordered pickup, the food was either missing something or had something on it that I had requested not to have. Today I picked up food and and was missing two things that I payed for.
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I consistently have a wonderful experience at this location. It's very clean, the staff is friendly, and the smoothies are always made to perfection. The food tastes exceptionally fresh. I also appreciate how spotless the restrooms are, which definitely does not go unnoticed!
I had an amazing experience at this restaurant! The service was fantastic; everything was served quickly, and my smoothie was made to perfection. I also enjoyed the chicken bacon ranch, which was delicious. Definitely a 5-star rating from me!
I visited with my brother, and I can be quite particular about my smoothies. Unfortunately, they were out of several ingredients, which made it challenging to find a satisfying option. However, the staff were very friendly.
We are regulars and the Wednesday night crew knows what we like; they are a lively and fun bunch to be around too!
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SERVICE WAS FANTASTIC, GREAT HEALTHY FOOD, PLACE CLEAN . N8CE CLEAN PLACE. HIGHLY RECOMMEND. TY
Coconut and pineapple smoothie. Really good. Recommended by my daughter Sasha.
