Universal Joint - Table reservation

Visited on November 5th 2023. Food was good, service was ok. I got the bill and paid with my card. When I got my card back, they tried to slip in a surcharge fee . I 'm not opposed to surcharges in general, but they should be clearly stated somewhere prior to dining/paying. Trying to add a fee with no notice AFTER I give you my card feels scammy and borderline illegal. Definitely unethical at best. When I confronted the waiter about my issue, the best answer they could provide was, The machine adds that charge automatically when I swipe the card . When I asked if it can be removed, I was told, That 's above my head. When the waiter walked off, he huffed and puffed and shook his head in an an...

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After a morning of touring we were looking for a place to relax outside and get burgers or salads or things like that. We ended up at Universal Joint and had a wonderful experience. Housed in an old gas station, the place has a very cool vibe. Lots of families, lots of people sitting outside with their dogs. We were a group of 12 and the service was perfect from the money we sat down. Everyone liked both food and drinks. One appetizer was the pimento cheese plate, which was a good size and excellent cheese. My wife had the perfectly done 23 oz smash burger and I had the excellent Old 1 -2 burger. Fries were perfectly cooked as well. Loved the Million Island dressing on my burger. Draft beer...

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Poor poor poor customer service. After meeting another customer there that worked at Weight Watchers or Jenny Craig I can't recall. I just remember because she had a dog similar to mine. After that the next few times I went in Alex ,the bartender was RUDE. A few weeks prior when I had been in he had been quite nice and even welcomed me to Chattanooga. Granted he said he was drunk because he had just come back from Atlanta from a concert(s). The last time I came in the guy didn't even speak he just put the check down and proceeded to turn the television several times for other people at the bar. Tacky.

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This place has wonderful indoor and outdoor seating that is a seat yourself situation. It was packed when we went but a table came fast! The service was excellent and food was great! They also had a great beer selection.

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Food was great and Alex was one of the best, and most helpful waiters we've ever had and we've been doing this for 40 years

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