"The egg rolls, unfortunately, were a bit overcooked. I understand that everyone has off days, but they were more burnt than I expected. Despite this, I would definitely consider returning. I want to give them another chance and explore their other sauce options. While my experience wasn’t overwhelming, it was decent overall. If you're looking for a good rice and sauce combo, it's definitely worth a shot!"
I was going to give Urban Wok two stars Yelp Could 've been better instead of three OK . I bumped my rating up to three stars because of the customer service. I got a refund for one of my items and I didn 't even contact the restaurant about it. They just did it. They then sent me a DM on Instagram to let me know. In all my years of dining out and Yelping, I think that 's a first. This business is hyper aware of things posted about it online and on social media. If you 've browsed Urban Wok 's Yelp page, you 'll notice owner Artimus Hart is very involved. He 's responded to almost every review to date. That 's very rare of a business owner on Yelp. Kudos to Artimus for being so responsive. W...
Came by Urban Wok today for lunch and it 's located in the Town Brookhaven shopping area. Parking can be a little difficult to find during lunch time, but it 's all free. Upon walking up, Urban Wok has 4 tables outside with umbrellas in case it 's a sunnier day. The interior of Urban Wok is smaller, but kept absolutely immaculate. They even have little 'Sanitized ' signs on tables that are clean which I absolutely love! The staff member welcomed us as soon as we walked in and asked if we have ever been there before. She gave us the run-down on the menu and how to order. Unlike some other reviews, I actually love the ability to just order on the POS especially with choosing veggies and etc. Y...
Atmosphere: Urban Wok is a modern, bright fast casual restaurant. The interior was clean and felt quite minimalistic. There were several ordering kiosks, and the Urban Wok employees were behind a high counter. Service: The ordering kiosk was very convenient and intuitive to use, though make sure to look through all the different pages to see all the ingredient options! Our food took a decently long time to come out, even though Urban Wok appeared to be a fast casual restaurant and there were only one or two other customers in the restaurant during our time there. We would probably recommend ordering in advance rather than at the restaurant, but it seemed that even the customers who ordered i...
I had the opportunity to check out Urban Wok courtesy of the YELP Elite event that was held there and I am so glad that I took time out of my day to go visit. I went on a Saturday around lunch time and it wasn't too busy at all. The restaurant is located in a nice shopping plaza in Brookhaven so there's a lot to do around there if you want to make an adventure out of it. There is also plenty of parking and outdoor seating. Now for the good stuff! First and foremost, the owner of this restaurant is very nice and down to earth. I was shocked that when I had questions he was right there to coach me through the whole ordering experience. Ordering your food here is an experience because you have...
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Urban Wok is located in the big shopping center near Costco. Parking is easy enough and plentiful. I saw all the great reviews on Yelp and decided to give it a try. You arrive and order on a computer screen. The employee was very helpful and she also gave me some sample sauces to try. Basically you pick a noodle or rice, protein, and a sauce. Think of generic Americanized Asian food. I ordered rice noodles with a Thai peanut sauce and veggies. There are MANY things wrong with Urban Wok. First the food. My food was way overcooked. The rice noodles were chopped up to mush. The sauce was just bland and didn't taste as good as the sample. The vegetables were also mushed and overcooked. Second, I...
I tried this spot for the first time yesterday, and the one thing I would say about this place is that it's absolute love! The place is spacious and beautifully designed. I loved that they keep a sign on each table saying that it's sanitized. The staff was very welcoming helpful. Their self-ordering Kiosk system was very efficient and fast. The food we tried was very flavorful and delicious. We ordered Perfectly Peachy, build your own bowl with tofu, Edamame, crimini mushrooms, and tikka sauce. We also tried wok fired chicken wings and spring rolls for the appetizers. Everything was unique and full of flavors. The meat was fully cooked, tofu and veggies were fresh, and the wings were perfect...
What a delightful treat, I dined at Urban Wok yesterday and it was an outstanding experience. Isabelle was absolutely fantastic, she was attentive, patient and had such a pleasant smile. She knew it was my first time and she answered every question with a smile. Artemis, the owner came out greeted us and made me and my crew feel like we were the most important guest and that made the experience even more delightful. The food is amazing and the service is outstanding! Be sure to try it, you won't be disappointed.
Chicken Potstickers Lemongrass Mango Sweet Sour Shrimp Jalepeno Fried Rice w/ Shrimp Waikiki Surf Turf Teriyaki Bone in Wings Delicious! Manager Iesha is always helpful . She provided me with what items she felt were good and so I tried them. Also, you can build your own bowl as well. The only advice I can give is for them to get napkins and fill their napkin holders on each table other than that this place is clean and full of good vibes.
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I ordered the Beef, Ginger, and Broccoli through Foodsby. Unfortunately, the beef was tough and chewy, and the rice had a stale and clumpy texture. Overall, the dish was overly salty and lacked flavor. It wasn't the best experience, but I'll give them the benefit of the doubt—maybe it was just an off day and other menu items could be better. However, for $15 plus delivery, I didn't feel that the quality of the food justified the price.
The egg rolls, unfortunately, were a bit overcooked. I understand that everyone has off days, but they were more burnt than I expected. Despite this, I would definitely consider returning. I want to give them another chance and explore their other sauce options. While my experience wasn’t overwhelming, it was decent overall. If you're looking for a good rice and sauce combo, it's definitely worth a shot!
1/2 Pan Tropical Pineapple Signature Sauce W/ Chicken, Fresh Veggies Jasmine Rice
1/2 Pan Garlic, Ginger, Soy Signature Sauce W/ Chicken, Fresh Veggies Brown Rice
1/2 Pan Caribbean Jerk Signature Sauce W/ Chicken, Fresh Veggies Jasmine Rice
1/2 Pan Spicy Peanut Signature Sauce W/ Chicken, Fresh Veggies Rice Noodles
1/2 Pan Korean Bbq Signature Sauce W/ Steak, Fresh Veggies Udon Noodles
Garlic, Ginger Soy (Gluten Free Tamari) W/ Chicken Meal Kit
Wings Traditional (Bone In) Style 24 Ct
Sparkling Ice Flavored Sparkling Waters
Chicken Vegetable Potstickers 24 Ct
Agave, Ginger, Sriracha Fried Rice
