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"Worst place ever, management are disgusting, rude. Drinks are so overpriced but so watered down. DO NOT GO HERE"
Phone: +441708474183
Address: 1719 Station Ln, Havering, United Kingdom
City: Havering
Website: http://www.vertigolounge.co.uk
Wednesday: 12:00-23:00
Friday: 12:00-1
Sunday: 12:00-18:00
Dishes: 0
Amenities: 20
Categories: 5
Reviews: 735
I booked an afternoon tea for 15 guests at a price of £15.95 each, despite the website stating it would be £13.95. I paid a deposit but did not receive confirmation until I followed up with an email. When we arrived at the venue, we were taken to a function room with no table linen and dirty cutlery. The tables were wobbly, and the walls, carpet, and windows looked filthy. Everything was dusty, including the tea and coffee pots that we had to serve ourselves from. The bar staff was rude and refused to take separate payments, insisting that we pay altogether. Despite this, when I tried to pay with my card, the machine declined the payment and the staff member loudly suggested I check my bank...
I came here for an afternoon baby shower. The room was dirty, with tatty old Christmas decorations in March) and hanging down fairy lights at the window. The room was set up wrong for the buffet ordered, and full of general “tat” which we asked to be removed. We spent the first hour trying to make the filthy room look presentable with our own decorations and table cloth etc The ladies toilets looked as though they had been smashed up by vandals and became blocked in the middle of the party, although the blockage was cleared quickly. The buffet was all “ bought in” ie packet cakes and scones and a supermarket dip tray with packs of ready vegetables. There was minimal provision for the vegetar...
I attended an afternoon tea for a baby shower at this restaurant. The coffee was very strong, the tea was served without clean cups, and the sandwiches and cakes were not up to par. The place was dirty, with disgusting carpets, and the staff were unhelpful and rude. We had to clear our own table of dirty cups and glasses in order to eat the subpar food, which seemed like it came from a corner shop. Additionally, the toilets were in poor condition, with only one flushing properly. Overall, I would not recommend this venue for a private function as it was very disappointing.
This restaurant is in desperate need of a renovation. The furniture and decor are unappealing and the toilets are dirty. The drinks are flat and served in old, dirty glasses. None of us will be returning here.
Worst place ever, management are disgusting, rude. Drinks are so overpriced but so watered down. DO NOT GO HERE
