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"Long wait at 915am, average coffee and Starbucks prices"
Phone: +15028948060
Address: 2309 Frankfort Ave, Louisville, United States Of America, 40206
City: Louisville
Website: http://heinebroscoffee.com/
Monday: 06:00-19:00
Tuesday: 06:00-19:00
Wednesday: 06:00-19:00
Thursday: 06:00-19:00
Friday: 06:00-19:00
Saturday: 06:30-19:00
Sunday: 07:00-19:00
Dishes: 5
Amenities: 7
Categories: 5
Reviews: 2171
Barista straight up charged me a 50% tip without asking. I ordered a large tea latte from here through the drive thru, with oat milk and vanilla syrup. The barista took my card and swiped for me and told me the total was $8.90. I asked her afterwards why it was so expensive, and she told me it must have been the syrup and oat milk. I thought that was insanely priced but figured she may have automatically chosen the highest tip which I was fine with even though a bit sketchy. UNTIL I ordered the exact same drink with all add ins next time and the total online was $6.10. This means she selected for herself a 50% tip without asking. Absolutely insane and honestly illegal. I will never be going...
Update: Do not go on Sunday morning. A large church crowd comes in. They get served first even if I order before I arrive. I still enjoy going to this location. What is the point of ordering ahead? Maybe have a second person assisting with orders because it’s a weekly issue. The covered veranda still is a perfectly relaxing place to enjoy a coffee/tea of your choice.
I stop by the store to get my coffee at 3.25 pm employee name will told me he is about to close and he is not able to take any orders Store hours showing close at 7 pm and all doors unlocked and there is still customers setting inside This is unprofessional and if you plan to close lock the doors and put sign on the window
Waited way too long at 7:30 a.m. on Oaks Day... 2 customers in line...2. Unbelievable how bad this was. No, really, this generation's work effort sucks. There was no one inside just 2 cars.
