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"The tax is ridiculous! Did not know that it was Vocelis when you order room service to sleep inside. Rude customer service too."
Monday: 10:00-22:00
Tuesday: 10:00-22:00
Wednesday: 10:00-22:00
Thursday: 10:00-22:00
Friday: 10:00-23:00
Saturday: 10:00-23:00
Sunday: 10:00-22:00
Dishes: 3
Amenities: 4
Categories: 5
Reviews: 950
I ordered food at 7:36p. The eta was between 8:05-8:30 it never came. I called and spoke to someone. They asked if I used Uber eats or the restaurants online ordering system. I explained I used Uber. They said they just then received the order and it will be on the way. I told home I?ve been waiting a hour. The gentleman replied you can wait or we can refund you your money and we?ll cancel the order. No Customer service whatsoever. Like you guys screwed my order up and I waited till 9:30 a whole 2 hours to receive my food. What happen to if we are late it?s free. I love Vocelli but over the past year I?ve had a lot of problems in regard to the time the pizza?s appearance and customer solutio...
Extremely disappointed. When Pizza arrived it was burnt to a complete crisp , was impossible to chew, had barely any toppings on it, could not heat up without turning into rubber. I?ve never had a bad pizza from this place and the one time I called and waited for the manager to get back to me all day , they said there was nothing they could do and it wasn?t their problem. Never eating here again super sad.
Two stars for good service, but pizza is like Chucky Cheese. It is cheaper cheese, the sauce is terrible and dough is too gummy. Not even close to NYC, Philly or New Jersey Pizza. What a shame. Great way to screw a pizza!!
We ordered 20 pizzas for a lacrosse event at a public park. The pizza was fresh and delicious and the delivery driver was amazing. The kids and parents loved it. They are our go-to restaurant for Pizza in Frederick
The tax is ridiculous! Did not know that it was Vocelis when you order room service to sleep inside. Rude customer service too.
