Beware of this store! The manager Imelda is not a manager. There was an issue with an online order not being received. The manager claimed the issue was on my part, claiming I selected the wrong store or a different date. Upon reading verbatim what the app showed she continued to blame me and refuse to make the food. In addition to that there is no way to recover the money I have been charged or the reward I used as well. This store has consistently gone downhill over the past year and a half. I will no longer be coming to this store and I highly recommend you choose an alternate WaBa in the area. If I was the strip mall owner I would push this mid-managed and unethical business out before i...
I’ve now visited this location twice and both times they gave about 1/3 a bowl in terms of the rice and chicken. Twice now I was able to see through to the rice through the chicken and could count maybe 15-20 small pieces of chicken. This is not at all what I paid for and the one on Foothill serves justifiable portions. Even after ordering the beef, still the same result, bowl not even half way full of my choice of protein and rice. Will not be returning unless this location adjusts its serving sizes to match other locations and the price of the bowl itself.
I had an outstanding experience with the customer service! Ms. Gabby made me feel truly welcome. She greeted me with a warm smile and quickly took my order, all while maintaining her cheerful demeanor. Thank you, Ms. Gabby, for your fantastic service. I will definitely be coming back! Food: 5/5
Had an amazing experience at the restaurant! The food was delicious and healthy. Sophia, the staff member, was fantastic. Overall, I'd rate it 5 out of 5 for the food. Date of visit: June 8, 2023.
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The atmosphere was serene and the food was excellent. I truly enjoyed my meal. A big thank you to Gabby for providing outstanding customer service. Food rating: 5/5.
Food is ok, but they need to fire everyone who works there and start over. Rude and lazy employees does not encourage return customers.
9 days later still haven't received a email back or refund. I was told to email them so I did have yet to receive anything back.
The food was terrible. The meat tasted old. I took one bite and threw the bowl away. It was horrible!
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Sophia was the cashier who helped me out. She was very helpful and greeted me once I walked in.
Don’t advertise that you are open until 9PM but close at 8:45PM.
