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"I enjoy visiting waffle houses. While the service was a bit lacking, the food was consistently delicious. Kennedy did a good job serving us, and with some more practice, she will become a great addition to the waiter team."
Phone: (+1)8047784674
Address: 11201 Iron Bridge Rd, Chester I-23831-1493, United States
City: Chester
Dishes: 6
Amenities: 4
Categories: 5
Reviews: 765
8-1-22 this situation seemed to be really slow during our afternoon visit at 19 o'clock. No one was there when we arrived, but it was a Monday. the waitress/witter was nice and seemed new. the chef was also beautiful and also seemed new. we ordered for 3 adult (basic eggs, oash brews and waffeln for all except I have a patty melt) and a 5 year old. our order was delivered by 3 people, the cook, the waitress and a waiter. our order came in the expected time (about 15 min) for the only person within. my hash brown order double and all-the-way was wrong (rugged regularly and simple) so she offered to wait again (additionally 15 min) and they came back without heavy and seemed like a 1.5x order...
There was only one person working actively at the restaurant, which caused a delay in taking my order as they had to finish cleaning first. Once the order was placed and cooking started, the worker managed everything efficiently. Another coworker later came in to help with clearing tables. I was impressed by the hard work and dedication of the sole worker and gave them a $10 tip for their excellent service.
After visiting Pocahontas State Park, we decided to stop at a restaurant where there is a chef named Willie. He is incredible! The food was impeccable, served quickly, and the restaurant was clean and organized. We would definitely recommend it! The staff was friendly and welcoming, the atmosphere was great, and the service was flawless.
Unfortunately, the people who work there seem to never be happy. I know we can't always be happy, but if they have customer service, their face is the first face that the customer sees. the service could have been much better, but I guess it's what it is.
I enjoy visiting waffle houses. While the service was a bit lacking, the food was consistently delicious. Kennedy did a good job serving us, and with some more practice, she will become a great addition to the waiter team.
