Very disappointing: the quality of service is way way under the standards. We wanted to go sledging, bought tickets, but the website did not mention that the slopes were closed. I went to the counter and sent the Pizol administration an email asking or refund and they lied saying that the website mentioned the slopes were closed (they quickly added the warning on the website, but I have video to prove they lie and no warning was shown when I bought tickets). For the refund they invoke article 3 from terms and condition that they have no responsibility for you in case they forget to inform you cannot ski sledge, so you go at your own risk. Overall I do not recommend this place.
