I think the GM of this store is a very unhappy and rude person. She has a severe attitude problem and needs to treat people better she’s always very negative and always has a very unhappy look on her face even when we are complimenting her employees. I eat here at least 3/4 times a week the employees are awesome but everyone of them will tell you that she’s very hard to deal with I tell em all the time they deserve a huge raise in dealing with her and working for her cuz she is just a difficult person. She’s by far the worst GM I’ve ever encountered in a fast food establishment! The 4 stars are for those poor employees that has to deal with such an evil person.
If you are the franchise owner, please take note - this restaurant needs more employees for late night shifts. Covington can get very busy late at night, especially on weekends, and having only 2-3 workers means that customers have to wait 20-30 minutes just to look at the menu. I have no issues with the hardworking employees, who are probably underpaid, but I do have a problem with the terrible owners and general managers who are not providing enough staff and making customers wait unnecessarily long just to order.
they sit on the road approx. 5 minutes to order at the loudspeaker. after a young man had run on the car, he cried into the loudspeaker! I said my fiancée should go up to the window. they saw a dame that coerced, and the fiancée hobbed the autohorn and asks if they take orders? No, we are closed, you can see that I have no headset. my fiancée said as if your lights are off, and let customers know you're closed. as the lady said, f her. very bad customer service for a multi-million dollar business.
Food was lukewarm at best I asked the manager Donna for help with a coupon she did not seem to want to help me at all whatsoever and pretty much brushed me off. It probably doesn't matter to me them, but I will not be returning this location
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The bathroom was not clean. It looked like someone had recently cleaned the men's sink. The food was just okay. The restaurant appeared to be relatively new and well-maintained.
I was not impressed with this restaurant. The shift is poorly managed by Sonya/Tonya. I would not recommend it and will not be returning.
As you see the recipe says no onion, no tomato... I was the only customer.. do not understand how they messed this up...
Quick and hot, just the way I like it. The parking lot had me all scrambled but other than that, everything was great.
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If you're going to lock the door at 9pm anyway then take your false sign down. That's pathetic management.
How do you think that chicken is couldn’t even bite into it
Italian Mozzarella Cheeseburger, Double
Italian Mozzarella Cheeseburger, Single
Italian Mozzarella Cheeseburger, Triple
Big Bacon Cheddar Cheeseburger Triple
Big Bacon Cheddar Cheeseburger Double
Classic Sausage, Egg Cheese Sandwich
Italian Mozzarella Chicken, Grilled
Classic Bacon, Egg Cheese Sandwich
Sour Cream And Chive Baked Potato
Asiago Ranch Classic Chicken Club
