Wendy's - Table reservation

Ordered on the app. At window was asked my name. I gave the one on my debit card. It was under my Facebook avatar which I could not have expected. Despite being able to describe my order I nearly had to just give up. I got it home and it was wrong. I drove back after my son called to tell them it was missing the sauce. The person on the phone claimed she watched that sandwich being made and saw the sauce put on. I had a dry burger in the bag. Once there the excuse was it was out. At the window I said my son had called about his order..the girl asked me who he spoke to. Seriously?. They hand me a bag with an unknown item and low and behold it was his order with the proper sauce on it. It was...

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1st time at this Wendy 's. Everything was great, except the Dave 's Double burger. It was made to order, and the veggies were fresh. However, the meat was dry, not hot and juicy, as expected. The burger is somewhat smaller now, and a bit scrimpy with the cheese. Otherwise, it was clean, cool A/C (98° outside), and the staff was very friendly and helpful. 4 stars only because the burger was sub-par for Wendy 's. Neutral recommendation.

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CARD CHARGED ILLEGALLY Hilda (manager) and her team illegally charged my card after the fact for an extra $6 without approval or consent. That’s illegal and predatory practices.

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Lots of workers got food fast and correct made to order would have been five star but the soda machines were out of almost everything and one didn't work at all

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Love the breakfast sandwiches #1 and #3. Lemonades are great tasting and and a good value!

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