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"We love going to this Wendy's. The service is always excellent!"
Phone: +17705039661
Address: 3825 Mundy Mill Rd, Oakwood, United States
Reservation, Booking
City: Oakwood
Website: https://locations.wendys.com/united-states/ga/oakwood/3825-mundy-mill-rd
Monday: 06:30 -00:00
Tuesday: 06:30 -00:00
Wednesday: 06:30 -00:00
Thursday: 06:30 -00:00
Friday: 06:30 -00:00
Saturday: 06:30 -00:00
Sunday: 06:30 -00:00
Dishes: 10
Categories: 5
Reviews: 2832
The poor cashier had a language barrier and messed up our order just a bit, she also told us the wrong price on the meal. She was trying her hardest and clearly uncomfortable on the register and her coworkers and manager all stood by just watching herinstead of helping. I understand people need to learn things on their own but there?s also a time to step in and help someone.She was obviously in distress. As a former manager myself, I felt awful for her because you could tell she wanted to ask forhelp but didn?t feel comfortable doing so. My breakfast baconator had no cheese sauce on it but I didn?t want to bother thesweet girl or involve her manager who seemed to be in a foul mood.
The service here is consistently extremely slow, and the staff doesn’t seem motivated to improve productivity. Breakfast is overpriced for the low quality of food served. I also have concerns regarding hygiene; during my last visit, the dining area was messy, with food and napkins strewn across the floor and sauces splattered on the tables. I searched for their health inspection certificate, but it wasn’t displayed anywhere, which is against regulations. Overall, the experience was quite disappointing.
The staff was rude and impatient, and they ultimately got my order wrong. I requested a single patty bourbon bacon burger, but instead received a triple cheeseburger. I also ordered a pretzel pub burger, which arrived flattened and without pickles. I ordered two servings of baconator fries, but they only added a single whole slice of bacon on top instead of chopping it up. On the bright side, the cheese was delicious!
Nice staff, but so much slower, and usually at least one if not 3 errors with our order. 2 kids meals, and 2 chicken sandwiches... how can you make 3 mistakes putting that together? 15 minute wait?? If it wasn't a common occurrence at this location, I wouldn't bother to complain. *Just started eating and realized we also didn't get our large fries (charged on receipt). Book a table now
Jan (older lady) was extraordinarily rude when I got in. Her tone was gruff, and she interrupting me when I tried to ask a question. The manager, Lindsay, was no help either. Take your business to McDonald?s or Burger King, but if you absolutely needWendy?s, go to Gainesville or Buford. Don?t waste your time with this one.
The team member with the arm sling was exceptional. His positive attitude and willingness to go the extra mile made me feel very welcome. It was a nice touch that he even remembered the names of his customers. I had a fantastic experience at this restaurant.
This is a fantastic place to enjoy affordable food. It's a lovely spot to gather and catch up with family. I've had nothing but great experiences here. The menu reminds me of a restaurant in Jacksonville that I used to love.
I ordered the Dave's single cheeseburger meal, and the fries were cold. The burger looked like it had been sitting out all day, or as if it had been pulled out of the trash! It was disgusting! Book a table now
One of my favorite food joints. Spicy chicken sandwich combos. Yum. This Wendy's is nice and clean. The workers are pleasant and always willing to make sure your order is correct and fresh.
