The food at this restaurant is good, but the service is terrible. I have ordered food from here three times recently through the app, selecting pickup in store ASAP each time. However, it takes 5 to 10 minutes for my food to be ready when I arrive. Each time, my food has not been left on the takeout shelf, and I end up waiting in line for another 5 to 10 minutes to be told that my food is still being prepared (even though I only ordered a single sandwich). Every visit is chaotic, with customers complaining about their orders and team members taking several minutes to discuss missing items. I will not be returning to this location.
