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"They messed up my order, but they were quick to rectify it and gave me a thumbs up!"
Phone: +16302507160
Address: Itasca, United States Of America
Reservation, Booking
City: Itasca
Website: https://locations.wendys.com/united-states/il/itasca/1171-north-rohlwing-road
Dishes: 10
Categories: 5
Reviews: 2614
I placed a mobile order for pickup, and I was so exhausted from work that I didn't notice they had forgotten my frosty and lemonade. Unfortunately, I couldn't go back that night. When I called to explain, the employee assured me she would note my name so I could pick them up the next time I ordered. The following morning, feeling a bit lazy, I decided to place an order through DoorDash. I called the restaurant, explained the situation, and asked if they could include the frosty and lemonade with my DoorDash order. They were happy to accommodate my request.
The salad and frosty desserts are my personal favorites! While I'm not really a burger person, I did try the bacon burger and found it to be quite tasty. It’s a fantastic spot to enjoy a meal with friends or family. The service was quick and friendly, making it a great place to eat.
Fast and friendly service. Haven't had an order made incorrectly yet. Food service is one of the most difficult jobs in America but these guys make it seem easy with a smile.
All the workers were very patient with our 10 mobile orders. And then they gave my toddler a free frosty. Food was as expected Book a table now
Great customer service I commend the fast food chain employees that are sticking it out during these times I appreciate you
They messed up my order, but they were quick to rectify it and gave me a thumbs up!
