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"They got my order wrong but they were willing to quickly fix it and give me a thumbs up!"
Phone: +16302507160
Address: Itasca, United States Of America
City: Itasca
Website: https://locations.wendys.com/united-states/il/itasca/1171-north-rohlwing-road
Dishes: 100
Amenities: 3
Categories: 5
Reviews: 2614
I placed a mobile order and went to pick it up. I was so tired from work that I didn't realize they forgot my frosty and lemonade. I couldn't go back that night and when I called the employee said she would write down my name and I could get them the next time I ordered. The next morning I was feeling lazy so I ordered from there on doordash. I called explained the situation and asked if they could send the lemonade and frosty with my doordash order and they did.
The SALAD and the FROSTIES!! Those are my personal favorites. I'm not a fan of burgers but I've tried the one with bacon and it was good. Great place to dine in with friends or family. The service was fast and friendly. Good place to eat at.
Fast and friendly service. Haven't had an order made incorrectly yet. Food service is one of the most difficult jobs in America but these guys make it seem easy with a smile.
Great customer service I commend the fast food chain employees that are sticking it out during these times I appreciate you
They got my order wrong but they were willing to quickly fix it and give me a thumbs up!
