I recently visited this restaurant and requested additional sauce on my breakfast baconator. However, they wanted to charge me an extra .60 for something that should have been included in the $5 sandwich. When I declined to pay the extra charge, the inexperienced manager was rude to me. Despite already receiving my food, I returned it to her and expressed my dissatisfaction. I even mentioned the possibility of being a secret shopper for Wendy's and reporting my experience to the company. It seems absurd that they would waste two $5 sandwiches and a large Coca-Cola over a small amount of money. This behavior is not very smart. This restaurant could learn a thing or two from the nearby Burger...
Right next door to McDonald's that had a line all the way out into the street there was no line at Wendy's whatsoever.. so I thought Wendy's is better anyways I pull into the drive-thru and they tell me that it'll be at least 15 to 18 minutes before they can take their next order? I mean what is the point of even being in business anymore if you can never fulfill the orders your register is always broken you can only take cash it's going to be 20 minutes before you can take an order I mean if you're trying to exist just because there is a McDonald's and a Burger King right next door you're failing hard. Won't ever waste my time trying to go through there again. And no it wasn't because they...
I wish I could give 0 stars. There was a time when I couldn’t place mobile orders via the app. Now, I have to come inside for a mobile order when I already waited 10+ minutes in the Drive Thru. Then, if you go inside it’s another 20+ minutes wait. You would think mobile orders would be convenient for this location as you are ordering and paying for your food. All you have to do is pull up tell them your order then they make it. Simple, right? Apparently, not!
The night shift crew service is terrible,sat in line for 30mins on a Saturday night at 9:55pm with 4 cars in front of me in the drive thru with about 6 cars behind me,made it to the drive up to place my order,no one asked if they could help me waited about 10 more mins giving them a chance to finish up the person in front of me,they cut off their outside lights an never said a word,will Never go to that Wendy's after 5pm,that's if I ever eat there again Ever!
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I was disappointed with my experience at this restaurant. They forgot to include my fries, so I had to go back to the window for them. The beef burger I ordered was only half full. I specifically mentioned my food restrictions so I didn't want cheese, but they added it anyway, causing me to have to return to the window again. To make matters worse, the potato they gave me was discolored and inedible. I will not be returning to this restaurant in the future.
I want to be honest about zero staring. if they advertise their opening time at 6:30, but refuse to serve customers, then they should probably begin their time later. I waited for 5 minutes for the loudspeaker and no single person answered. skip the wendy’s to the breakfast and go over the street
I have become a big fan of Wendy's breakfast and was happy to find one so close to my hotel. The drive-thru was open while the dining room was closed during my visit. We received our food quickly, and it was hot and fresh. Overall, it was a great option for a fast and delicious breakfast.
Went to store. Nobody answered the speaker. Two people in lobby with headsets on. So we just ignore the fact that someone was at the speaker. Says your open but they ignore the drive thru. Will not come back till you get better staff and managers that know how to open.
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They made me come INSIDE to pick up my drive-thru mobile order because they aren't used to mobile orders at this location. Honestly, this says as much about our society as this Wendy's. It's 2022 soon, peeps, use the dang app and save everyone time.
They will now not let you pick up a mobile order in the drive thru. Not happy. Horrible idea. They are becoming as bad as burger king across the street.
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