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"Ordered through drive through and sandwiches were all wrong. Tried going inside to order. Employees more interested in talking to each other than waiting on customers. Again sandwiches were both made incorrectly."
Phone: +14406029523
Address: Vine Street, Willowick, 44094, United States Of America
City: Willowick
Website: https://www.wendys.com
Monday: 06:00-01:00
Tuesday: 06:00-01:00
Wednesday: 06:00-01:00
Thursday: 06:00-01:00
Friday: 06:00-01:00
Saturday: 06:00-01:00
Sunday: 06:00-01:00
Dishes: 0
Amenities: 3
Categories: 2
Reviews: 36
Short line in drive-thru. Long wait. Cold Burgers received. Service by SJW's acting out microaggressions towards customers. Rumor has it that this Wendy's is a minority owned franchise that is subsidized by the federal government and has no intention of establishing good and friendly business relations with the general public and gets paid via taxpayer money for failure to strive towards business and customer service excellence. On Veterans Day, they are known not to participate in the advertised Wendy's corporate Veterans Day Promotions as I have personally experienced.
One star because the food is edible. However, their soda is way off. So watery it's undrinkable. Do not drive to this location unless you want to sit in the drive-thru for *at least* thirty minutes. Doesn't matter what day of the week or what time of day. Their customer service is shoddy, at best. Everyone working there must be sharing one rejected braincell because they all just stand around staring at each-other. We just moved to the area a couple of months ago. We've gone to this establishment about 4x since then. Will not be returning.
It's hard for me to give fast food five stars. But it's a relative rating. Compared to other fast food restaurants, this one is the best. Freshest, best assembled food around. Rarely do they forget my stuff, but when they do, they are very nice about fixing their mistake. All kinds of interesting people working there who actually seem involved in their jobs...not just spaced out passing the time as their body mechanically passes food to you. The only downside to this place is that I'm getting pretty fat. I know...that's on me, not them.
The worst Wendy's I have ever had. From the moment I drove up to order my food to trying to eat what they didn't mess up with my order. Very rude customer service...I'm assuming because it was ordered at 10pm even though they close at 1AM? Looked dirty through the window....sadly wasted my money on this.
Ordered through drive through and sandwiches were all wrong. Tried going inside to order. Employees more interested in talking to each other than waiting on customers. Again sandwiches were both made incorrectly.
