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"Multiple customer service fails by the Bistro on one visit.The owner was uninterested in making things right.We will never go back!"
Phone: +19053339449
Address: 133 Plains Rd E Burlington, ON L7T 2C4, L7T2C4, United States
City: Burlington
Website: http://www.westplainsbistro.com/
Tuesday: 11:30-15:00 15:00-16:30 16:00-20:00
Wednesday: 11:30-15:00 15:00-16:30 16:00-20:00
Thursday: 11:30-15:00 15:00-16:30 16:00-20:00
Friday: 11:30-15:00 15:00-16:30 16:00-20:00
Saturday: 11:30-15:00 15:00-16:30 16:00-20:00
Dishes: 81
Amenities: 25
Categories: 5
Reviews: 2096
I have been there before and was looking forward to a great meal. I'm not sure if there is a new chef, but the food was underwhelming and overpriced. I had the haddock special $42. Coconut rice and white fish with mango salsa (very similar...to the one sold at Costco) not visually pleasing at all and quite bland, except for the odd slice of red chilli which overpowered everything. Nothing tasted fresh, no wow factor. My husband had the lobster pasta special. He was told that it wasn't spaghetti as stated, but spiral pasta. It was spaghetti, so not sure what happened there. He said it was okay, nothing special. We had crab cakes to start with, they were good. The food tasted as if it had been...
Went for dinner with my parents for my wife's birthday...what a hidden gem this place is. I had heard the food was good, but this far exceeded my expectations. Food was excellent, as was the attentive service, and it had a nice atmosphere. When the...bill came, we were pleasantly surprised...it was less than I would have expected for such a nice meal. Word of warning...the portions are large, so come with a healthy appetite! Highly recommend WPB...we will return for sure.
We were recommended to try this place out and it was well worth it. We enjoyed escargot, beet and goat cheese salad, followed by mussels in white wine sauce and beef bourguignon. And for dessert crème brûlée and an espresso. The food looked appealing on...the plates and tasted just as good or better. Table service was excellent and attentive. Overall a great meal an we will be back
visited for the first time and was completely surprised by the selection, service and atmosphere. not a big place, so it's a little quieter than others we all supported. the staff was very friendly and helpful and the menu was good, although outside. great eating of...appearants to dessert. will return.
Multiple customer service fails by the Bistro on one visit.The owner was uninterested in making things right.We will never go back!
