White Castle

White Castle - Table reservation

3 Eastport Plaza Dr, Collinsville, IL 62234, United States, Illinois Reservation
3.4 /5
508 Reviews

"It was decent, fast food was nice and hot, workers were nice."

Details

Phone: +16183464328

Address: 3 Eastport Plaza Dr, Collinsville, IL 62234, United States, Illinois

Reservation, Booking

City: Illinois

Website: http://www.whitecastle.com

Opening hours

Unfortunately, the opening hours are not available at the moment.

Statistics

Dishes: 8

Categories: 5

Reviews: 508


Address

Show Map

Reviews

Shelonda

1/5

My last review 11—13 1:37am Stopped by after my shift, again. Food was old and cold again. Fries were hard, even with the cheese on them, and sliders were dried out. Why stay open this late, if you don't have dedicated employees to produce fresh product and complete service for each and every customer? Cashier was rude and unwelcoming, again. He asked for payment, gave me change, and my bag, then closed the window and proceeded with the next order. I had to wait to get his attention, again, t … – show

Susan

3/5

Update 11.3.22 After my last review management reached out to me, apologized for the way our drive thru experience was and refunded our money, as well as sending us a gift card. Not sure if we'll use it but maybe someday. I do have to give kudos for managaddressing our issue, raising rating to 3 stars. Update 8.31.2022: Our granddaughter wanted chicken rings and since it was 12:36 pm and we k ew you were open so we pulled in. And we waited, and waited, and waited some more. We finally placed … – show

Brittany

1/5

these people cannot even take an order. Waited 10 minutes at speaker. The lady taking our order then had my husband repeat our order three separate times. She still didn’t get it. We were told to pull forward, so we asked her to repeat the order before pulling forward, and she then just stopped responding at the speaker. This whole ordeal took nearly 30 minutes… wow

Jessica

3/5

The food was okay, but the service wasn't the greatest. I went up to the cash register for napkins. I was asked what I needed and then ignored for 3 or 4 minutes before I gave up and went back to my table. During that time at least one other worker made eye contact with me. I understand they were busy but that was ridiculous. Book a table now

Michayla

1/5

Terrible experience. The same guy who’s usually in the drive thru interrupts while you’re ordering and then rings the order in wrong. When you call and tell them that it’s not what you ordered the suggest that you come back and reorder and pay for that as well. Will not be going back.

Josh

1/5

says it is open 24 hours so i ordered online. went there at like 6 am to pick it up and they were closed. never got my food!!!

cooll692000

1/5

They are not open 24 hours. Went out after a night out with the boys and they were closed.

Toasterquestion

5/5

I love the chicken rings at White Castle please keep them on the menu. Book a table now


Dishes

Crispy Chicken Breast Slider Cal 230
Crispy Chicken Breast Slider Cal 230

Crispy Bacon Chicken Slider Cal 290
Crispy Bacon Chicken Slider Cal 290

Double Cheese Slider Cal 300-330
Double Cheese Slider Cal 300-330

Panko Fish Slider Cal 340-350
Panko Fish Slider Cal 340-350

Cheese Slider Cal 170-180
Cheese Slider Cal 170-180

The Impossible Slider
The Impossible Slider

The Original Slider
The Original Slider

Double Slider
Double Slider