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"This restaurant could easily be located in a gas station, but it stands out for its cleanliness, organization, and well-trained staff. On the day I visited, a woman had an incredibly complicated order, and the staff handled it superbly. I would have been frustrated, but the employees remained calm and composed. Great job, WC!"
Phone: +12193975636
Address: 3956 Guthrie St, East Chicago, United States
City: East Chicago
Website: http://www.whitecastle.com/
Monday: 00:00 -23:59
Tuesday: 00:00 -23:59
Wednesday: 00:00 -23:59
Thursday: 00:00 -23:59
Friday: 00:00 -23:59
Saturday: 00:00 -23:59
Sunday: 00:00 -23:59
Dishes: 10
Amenities: 7
Categories: 4
Reviews: 2578
I found the service to be quite slow, and there were issues with the change given back to me—too much in coins, actually. I always return the extra change because I don’t want the cashier to be short on their register. It’s surprising that they don’t seem to appreciate this gesture; nowadays, a cashier could lose their job over a small mistake like that. Typically, there are only two employees working at a time, which leads to about a 10-minute wait if there are more than three people in line. That said, when I finally received my order, it was always fresh and hot.
This restaurant could easily be located in a gas station, but it stands out for its cleanliness, organization, and well-trained staff. On the day I visited, a woman had an incredibly complicated order, and the staff handled it superbly. I would have been frustrated, but the employees remained calm and composed. Great job, WC!
