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"Rebecca was amazing that the store was super busy, but was able to get around all (also me during the lunch break) definitely a great location just wishing that it was bigger!"
Phone: +15128638181
Address: 1013 W University Ave, 78628, Georgetown, US, United States
City: Georgetown
Website: https://www.wingstop.com/location/wingstop-378-georgetown-tx-78628/menu
Monday: 11:00-23:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 11:00-23:00
Dishes: 1
Amenities: 4
Categories: 5
Reviews: 1045
We've been coming to Georgetown Wingstop for many years, but my last trip was the best interaction, friendliness and the kindest visit I've ever experienced! Excellent manager and friendly staff!! Here is what happened: Yesterday I made an order online and when I came to pick up my order it was very busy so I sat and waited. When they called my name, I took my order and only went out that later I didn't pay or pay online when I picked it up. I called her when I went to my highway and I apologized and said I would come back to pay before she closed. You were very nice about it! But I forgot! The food was so good, we were all full and it just slipped to the next day!! I came back to pay my bil...
The time is 7:44 on Monday, 2 January 2023. I myself and the ten other customers in the business are shocked and outraged on Hareem the performance of the manager during the duty. Upon entering the shop we were immediately greeted with There is a one-hour wait. We refused to take any more orders unless it's a phone or call. When we informed him that we placed a mobile order, he went away and went back. Then he returned and began to love the beverage machine while he neglected to even ask our name to check the status of our order. He told every patron who came after us until ten of us stood and waited to be helped. Another manager (a very nice Hispanic woman I think she said Emily or Emilia)...
Just picked up a phone order and it was incorrect. Not all of it but enough to be upsetting. Ordered boneless and got bone in. Asked for voodoo fries. Got regular asked for honey BBQ sauce and got hot honey BBQ. My kid doesn't eat spicy chicken. Now I have to cook something when I thought I could just hit that easy button and go home. Why offer options if you won't or don't provide them.
I personally love this wing attack! the food is always hot and fresh and the staff are attentive and friendly. I see a lot of reviews criticism of waiting time and I understand it is sometimes long, but I think you forget Wingstop is not fast food. It is a restaurant on request so they can not cook your 100 pieces wings in 5 minutes Lol. the place is great, will definitely come back!
Rebecca was amazing that the store was super busy, but was able to get around all (also me during the lunch break) definitely a great location just wishing that it was bigger!
