I placed an order with Uber eats on Thursday Nov 9,2023 from Wingstop at 2250Central Park avenue in Yonkers,it stated the order would reach me originally at 8:50,then 9:00 which led to 9:22pm,when I received the order,fries were cold(yuck) and they did not send my drink. What’s the sense of placing an order when everything is there but everything is not sent. Then I decide to call them since they messed up,the girl who answered said please hold,as I hold for almost ten minutes,I can hear their whole conversation,I hung up and called again,they decided to not answer which means they have caller I.D,reason why I say that is because I had my best friend call and they picked the dam phone right...
so when I got inside the wingstop it was clean, nothing dirty, food service was good however, 25 minutes 30 minutes I was looking around sitting in the chair, three womens came to the wingstop, and more womens there was only one boy and it was me, ONE BOY AND IT WAS ME! The girls was about to leave one of the girls spilled a juice, they didn't even clean it and then I got my food when I went back to my house I was gonna eat my food and actually it was good! I got fries and a chicken sandwich actually my first time coming there.
While waiting on the line several minutes , I was then going to Oder my wings and they received a phone call and the cashier girl started to take there Oder and left me there just waiting again , the right thing was to tell them toHold finish taking my order and then take there’s , honestly he enviroment look cool but the wait type is ridiculous and the cashier is rude also there systems where down which made it worst , thank you for my 5 single wings I never got !!!
Rude! Rude! Rude! Worker literally just looking at us like we were bothering him!! Did I say rude!! RUDE! What happened to Hello! How can I help you!! Not here! Not only did we wait forever for our order, we witnessed a ton of orders made incorrectly. Everyone complaining long wait times and incorrect orders. Not sure if there is a manager here but definitely need one ASAP!! Horrible
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Waited 20+ minutes for wings. Servers friend stopped by and chatted up (also served before us) as customers piled up. Thankfully a nice lady spoke up for us, then got our food. Opened up the fries and noticed hair. Wore no hair nets while preparing food. Should’ve looked at reviews before coming, wouldn’t
I visited late at night to pick up an order, and I was pleasantly surprised by how friendly and energetic the staff were, even though I arrived during their last hour of operations. Their enthusiasm and kindness really made this location stand out!
The establishment is ghetto, i walked in to place a order waited about 7 mins exactly before i walked out , while i was waiting all i got was stares and the the trap music blasting in the kitchen area, while a line was forming , gotta do
Customer service is minimal at best. Food takes longer to be ready than posted wait times. Actual wait times are too long for food this SALTY and OVERLY PROCESSED.
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Took 40 minutes to get a take out order that was promised in 15. Order ahead of when you think you’d
I had the limited time knick wings and lemon pepper fries. Hit the spot ?
