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"Great restaurant very slow service just to get our drinks."
Phone: +33186995715
Address: Bury St Edmunds Spa Hotel, Bury Saint Edmunds IP29 5PH, United Kingdom
City: Bury Saint Edmunds
Monday: 09:00-10:45
Tuesday: 09:00-10:45
Wednesday: 09:00-10:45
Thursday: 09:00-10:45
Friday: 09:00-10:45
Saturday: 09:00-10:45
Sunday: 09:00-10:45
Dishes: 10
Amenities: 5
Categories: 5
Reviews: 19
Server at the bar (supervisor, I think was almost impossible to hear, and I had to take my tea back and ask for a new one when I realised she had not given me decaff as requested (pregnancy dictates decaff! she swapped it without a fuss. Food was great, although I was disappointed there was no seafood option (tuna, prawn mayo, etc for the jacket potatoes. Foccacia was excellent, sourdough slightly stale. Friend had mezze platter without bread but was disappointed there were no stuffed vine leave available. Otherwise her food was great. My mocktail was large and tasty, but we asked for a large glass of Prosecco for my friend and ended up with a champagne flute full. Mostly great although defi...
The staff were lovely, very polite and friendly. The service was excellent, but we were disappointed by the quality and availability of the food. Some options on the menu were not available at the time we booked, which was frustrating for one of our party, who has a very restricted diet (for medical reasons). The bread for the sandwiches was almost stale, and it looked as though the kitchen was running out of certain fillings, as some sandwiches were more bread than anything else! Considering the price of the food, we expected much much better. I'd give the staff five stars, but the food really isn't up to scratch.
It took 25 minutes to have our order taken and then I had to ask the waiter to take it. We also ordered tea which never came. The food was good when it did arrive. The restaurant was not busy (3 other couples) so no excuse for tardiness.
Really enjoyed my brunch. Very good breakfast menu. Poached eggs on gluten free toast was excellent. And the decaf latte was also really good. I sat in a sunny window and highly enjoyed it. Staff were very friendly, polite and helpful.
