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"Big, roomy spot over at Hacienda. With the struggles of brick-and-mortar retail, there's plenty of parking available. Wide range of beers, as the name implies. Service, however, is a bit casual and lackadaisical. Not a place to be in a hurry.Service: 3/5"
Phone: (+1)9259625646
Address: 4920 Dublin Blvd #260, Dublin, CA 94568, USA, United States
City: Dublin
Monday: 11:30 -22:00
Tuesday: 11:30 -22:00
Wednesday: 11:30 -22:00
Thursday: 11:30 -22:00
Friday: 11:30 -23:00
Saturday: 11:30 -23:00
Sunday: 11:30 -22:00
Dishes: 10
Amenities: 11
Categories: 5
Reviews: 2278
Horrible service.. The bar tender was serving tables, training a new waitress (which she was way better than he was), pouring drinks AND eating behind the bar as he was doing all of this. He had food all over his face and whipped the food from his mouth with his hand and without washing or whipping his hands he poured a guy a beer. He was very sloppy just in general. The only saving grace to my visit was the food was actually good. There was also a guy working here that sat us but was also waiting on a few tables and he would just stand around and creepishly just stare. My partner and I love beer is why we came. This is the first and last time we will be here.
Is anyone home??? Upon arrival, the restaurant was nearly empty with two patrons inside. I can tell they have been wait for there food long time. They both seemed frustrated. We stood there waiting to be seated and after 5 minutes still no one came. We came here with a group for a quick team lunch at noon, none of us have been here before and decided to check this place out. After waiting for awhile another group came in and ask us how long we been there for waiting, and they even said, we 'll be your server and joked about the wait. We eventually left and decided to spend our money elsewhere. Not a great first impression, and sadly I will not be back.
The waiter was terrible. No customer service at all. She had us wait a while before providing us a beverage, let alone wait to order drinks too. Waited a good amount of time (45 mins) to order appetizers, and to place order for food. When we were ready to leave she blamed us that we did not ask for separate checks but did not ask initially so she lumped up our total. Not only that a second group came in after us and sat with us and assumed to put their total on our tabs. Food was good but service was terrible. I would not go back along with the personnel who attened.
Great food! Helpful and accommodating service. My favorite thing about World Of Beer is that they have a beer that pairs perfectly with each dish. The burger and IPA I had felt like they exchanged a perfect handshake in my mouth. I am detracting a star, because on my second visit, they were out of every single beer that was paired with each menu item... The waiter recommended a good pairing though, but it wasn't even close to the same experience I had last time.
Big, roomy spot over at Hacienda. With the struggles of brick-and-mortar retail, there's plenty of parking available. Wide range of beers, as the name implies. Service, however, is a bit casual and lackadaisical. Not a place to be in a hurry.Service: 3/5
