This bakery has an option to order online. I thought it was great and it got so many recommendations. A week after ordering donuts for an event I still haven’t gotten as much as a confirmation of shipping email so I called them. I was put on hold for 15 minutes as they were “trying to track down the person who deals with online orders”, and when I finally got that person on the phone he said that the driver got confused on the way to my house two days ago, and it was refunded. My house is very accessible and I got no refund from them. Only after having words with them did I finally get a refund, but was left to get the donuts god knows where on the eve of my party. I would give them zero sta...
World Of Chantilly
4302 Farragut Rd, Brooklyn, United States Reservation"Worst customer service. Rude and will not give business to them."
Details
Phone: +17188591110
Address: 4302 Farragut Rd, Brooklyn, United States
Reservation, Booking
City: Brooklyn
Website: http://www.chantilly.com/
Opening hours
Monday: 07:00 -17:00
Tuesday: 07:00 -17:00
Wednesday: 07:00 -17:00
Thursday: 07:00 -17:00
Friday: 07:00 -17:00
Sunday: 08:00 -14:00
Statistics
Dishes: 10
Categories: 5
Reviews: 310
Address
Reviews
I am not one to leave reviews, but this place is the crème de la crème of desserts! My husband and I discovered the World of Chantilly when looking for a wedding cake and have since fallen in love! Their Parve Tiramisu is to die for and it is my husbands request every year on his birthday! Super helpful that they offer free delivery to Mill Basin and we have never been disappointed. Don't think twice, I literally order it for every gathering. It is a MUST!!!
I recently ordered from Chantilly without any recommendations and was pleasantly surprised. We had a Shabbat dinner and celebrated my mother-in-law's 91st birthday. Everything I ordered was perfect - the sweets were tasty, the cannoli delicious, the challah amazing, the bourekas flavorful, and the dinner challah rolls were a big hit. Thank you, World of Chantilly, for a wonderful meal.
Ordered a cake for our wedding. 3 layers red velvet with flowers. It looked lumpy, crooked, which is not what you want it to look like on wedding photos. The flowers looked like they were made by an amateur baker. The cake also arrived late for the wedding. Oh, it also tasted horrible.Not what you expect when you drop hundreds of dollars on a cake. Save your money and shop elsewhere. Book a table now
Just in case you don't know, as I didn't: Chantilly is a huge-volume bakery. Your baked goods are likely to have been frozen, not made fresh to order. As long as you expect that, you won't be disappointed. And you can count on quite impressive customer service for an operation of their size.
my family has been getting things there for decades. I feel lately though that they're goods isn't as freshly made as it used to be
This bakery is terrible! They never deliver on time and never answer the phone. They have no sense of responsibility.
There's a wholesale bakery they deliver and they have very tasty and very attractive cakes excellent service Book a table now
This is the worst experience ever! Our order never arrived, despite us paying for it. We demand a refund.
Worst customer service. Rude and will not give business to them.
Dishes
Book a table now
Categories
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Breakfast
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Desserts
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Bakery
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Cakes
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Lunch
Amenities
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Accepts Credit Cards
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Mastercard
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Delivery
- Table reservation
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