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"Ms. Studer gave us good advice. We were very satisfied."
Phone: +41625530000
Address: Schweiz/Suisse/Svizzera/Svizra, Switzerland, Swiss Confederation, Rothrist
City: Rothrist
Monday: 10:00-20:00
Tuesday: 10:00-20:00
Wednesday: 10:00-20:00
Thursday: 10:00-20:00
Friday: 10:00-20:00
Saturday: 09:00-18:00
Dishes: 0
Amenities: 3
Categories: 5
Reviews: 6098
The couch was delivered as promised and can not fault XXXLutz on the delivery and service of assembly. However, the U-form couch was delivered and we noted that the one side piece was significantly narrower than what was on display in the shop. It turns out, the dimensions on the label in the shop do not match that of the couch on display and our couch was manufactured to the dimensions per the label. Completely misleading and false representation as the only reason we bought the couch was due to the size of that piece in the shop. There is also no option to select a bigger side piece and therefore what is on display should be what arrives. VERY poor service trying to resolve this matter, no...
We have ordered a furniture item in this store nine months ago (in the middle of April). Today, end of December, we still do not have the purchased item. Once you pay money to them you are at their mercy.
I was welcomed very friendly and received very good advice from Ms. Haklaj. The visit was worth it to me and I will come back
I received very competent and targeted advice from Ms. Deflorin. Thank you.
