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"I love to order from the mobile app. My order is always hot and ready at the scheduled time. Timeliness is a big plus when you have a limited amount of time for lunch!!!"
Phone: +15026950060
Address: 1375 Versailles Rd, 40601, Frankfort, US, United States
City: Frankfort
Website: https://www.zaxbys.com/locations/ky/frankfort/1375-versailles-rd/
Monday: 10:45 -22:00
Tuesday: 10:45 -22:00
Wednesday: 10:45 -22:00
Thursday: 10:45 -22:00
Friday: 10:45 -23:00
Saturday: 10:45 -23:00
Sunday: 10:45 -22:00
Dishes: 17
Amenities: 5
Categories: 5
Reviews: 2259
The people taking the orders in the drive through don’t listen when you ask for something different. My granddaughter loves Zaxby’s chicken finger dinner. She won’t eat cole slaw and wants extra fries instead. She wants one less Zax sauce and a ranch in place of it. They charge me for a ranch sauce and many times I don’t get it. Last night I paid for a five finger meal but I got four VERY SMALL fingers. I mean like half the size of a normal one. I wish I’d taken a picture. Half the time they give her the coke slaw without the extra fries. I just want what I paid for and I don’t want to be charged for sauces that aren’t extrA!
Sat in an empty drivethru for several minutes. Finally I said hello to see if there was someone there and was greeted by the rudest drive thru voice I think I have ever heard. It was the last straw for me. This location's quality and service have gone extremely downhill the last several months.I know there are understaffing issues almost everywhere. But I did not cause them. So please don't be rude to me.
I'm not one to rate anyone if I'm not able to give 5 stars but.... the waiter/cashier didn't seem happy at all to be there, the food was not fresh and the building wasn't very clean. We will not be back.
for me and the woman ordered wings and dinge. service was fast, eating was hot and tasty. a great experience. can't ask much more. look for lust and laune in the near future
I love to order from the mobile app. My order is always hot and ready at the scheduled time. Timeliness is a big plus when you have a limited amount of time for lunch!!!
