They were rude to me when I came to pick up a mobile order. They said I need to give them at least 10 minutes to get it ready but I never complained so I'm not sure what the issue was. They were just standing around talking and on their phones so I guess I inconvenienced them. Also, I asked if the sauce I ordered for my chicken tenders was in there and the employee who was about to hand me my bag had to ask someone else behind him. The girl said yes, so I thanked them and drove off. I checked my bag and of course, no sauce at all. So I drove back around and they shoved it into my hand as if again I was inconveniencing them by having them do the job they're paid to do. I won't be back to this...
The only issue I have is they charge for sauces you pay for it, get home and you find out they don’t even put them in your bag! Has happened tons of times. I don’t care if I’m paying a penny, a dime or a quarter, I want what I paid for. Plus the one that is suppose to already be with the meal isn’t ever with my
Ordered Buffalo Tenders with Insane sauce twice, got Nuclear instead. Looked at the menu and realized that Insane was removed. The Nuclear sauce does not seem hot at all. Unless they bring something back with more heat, I probably won't be dining on Zaxbys much more.
I had a great experience thanks to the excellent customer service provided by Leanne and Wayne! There was a minor mix-up with my order, which really wasn't a big issue, but Leanne was determined to resolve it and ensure I was satisfied. Thank you!
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Really good food. I ordered the nibberz meal and it was delicious! The service is good, and the ambiance of the place is a casual restaurant which is nice. The downside is the carbonation in the drinks isn't always good.
The food is good but the drive thru is extremely slow. Probably the worst singable seen after tonight I will not ever come back to this
I nearly always have a great experience at this location! The staff is friendly and consistently prompt in preparing orders.
I ordered mozzarella bites and requested no sauce with them. I was very disappointed. This happened on July 3rd at 6 PM.
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Friendly service and fresh food!
They have my favorite cobb
