"The food was exceptionally good for a hotel , buffet style , freshly grilled fish and meat also on offer every day . We only ate out twice in 10 days ."
We selected this hotel when our usual hotel in this resort was undergoing refurbishment. It was and excellent opportunity to win our custom. Outwardly, it looks a beautiful place to stay and the whole hotel rated as 4* plus is modern fresh and clean with very nice rooms and facilities. The standard of housekeeping is excellent. However….all is not as you would expect when it comes to the restaurant. The meals and the standard of management and catering staff in the restaurant are without doubt the worst that I have ever encountered. I had read recent reviews from previous guests with regards to the standard of the food and the service in the restaurant and also the positive responses made by...
Having watched the hotel being built at our frequent visits to Santo Tomas ands it potential rating, we had high hopes. Maybe it was due to the end of season blues, but the food was distinctly average and soup apart or fresh grilled slivers of meat called steak apart it was lukewarm at best. The salads were very good, but there are only so many nights in seven you eat tuna salad. I am not a veggie or vegan and I tried just about everything else, but it was poor fare. Fresh salmon grilled was as thick as smoked salmon. One of the chefs kept pouring over rape seed or another tasteless oil on my grilling piece of sole. A delicate fish to cook but it had no taste, well apart from the oil. Seriou...
Went for an 11 night ai holiday to santo tomas with my partner and have nothing but good to write. The hotel is exceptionally clean and very friendly. Food was scrummy with lots of choice and always hot. Our bedroom was a little small but cleaned each day and towels and bedding were changed daily also. There were plenty of sunbeds and shaded spots, if you couldn't find an umbrella, under the lush green trees on the grass. Beach was just a moment away and beautiful. The activity team worked hard to entertain anyone who wanted to join in with darts, table tennis, water polo, yoga, boule bingo, games around the pool etc. Children were looked after by the activity team also. In fact this is an i...
I recently stayed at the Santó Thoms 55 Minorca the hotel is lovely clean and friendly staff only 48 guests when we arrived our room amazing but the food was the worst we have ever had . It was tepid both at breakfast and dinner . The plates where cold so I used the microwave to warm them found out a few days later plate warmers not working . After warming the plates then placing tepid food on them I would reheat the food . We ate out four nights at an extra cost to our selfs . The restaurant manager did offer to warm our plates if he was not busy and did test the food temperature which he stated was correct ? But that food had just come from the kitchen not been sitting around ? On our last...
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There was lots of choice for breakfast and dinner. Less choice as a veggie but some choices and labelled which was nice. They seat you for dinner and at breakfast you seat yourself. The food was ok. I read lukewarm on another review and I agree not as hot as I would like but I like my food piping! There was the odd issue with flies but on the whole not many compared to some places. Loved the choices of bread at breakfast, juices and lots of choices. I particularly liked the fact that somethings changed daily. Main meals were quite good. And choice was ok. As this is 4star it would be nice to have complementary bottled water at the table for dinner or in the buffet as 1 drink from the bar isn...
We’re not staying at this hotel, but went yesterday to book a full body massage and use the spa, we booked for 4pm today as we were told that was available. We planned our whole day around going here at 4 o’clock, even when we arrived the reception lady remembered us told us where to go and pay at the spa. Only to be told by the lady in the spa she was fully booked and she couldn’t even apologise. Just shocking service, don’t bother trying to use the facilities, you will only be left disappointed .
We were actually at the poolside bar and my previous review was critical of the vibe . Well , the next time we visited things could not be more different! I wanted to say thanks on behalf of my daughter who has been through a difficult time. The barman was very smiley and attentive, made her a special cocktail, and came back to check she enjoyed it. Excellent!! Much improved and happiness all round! Looking forward to staying next year !
We were staying at a sister hotel (3+ stars) on half board and we were able to book to eat here at a supplement (4 star hotel) so pleased we did as it's Seth's newest hotel in Santo Tomas so it was a nice experience and again, very friendly staff.
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Top quality, Very Nice staff Food served bufet-style but well prepared so there is a huge risk of leaving overeaten from there. Unforgettable experience!
The food was exceptionally good for a hotel , buffet style , freshly grilled fish and meat also on offer every day . We only ate out twice in 10 days .
