This place was convenient for us and inviting, on new year’s eve .. it was nicely decorated, the bar person waitress were the only ones there and very nice and made us aware that the wait for food was going to be an hour due to only having one cook, there were not a lot of people there at the time .. for some reason they were doing take out not sure why if they didn’t have enough help.. it was over an hour for two burgers and a salad salad had no cucumbers it was mainly lettuce, grape tomatoes and avocado with 5 grilled shrimp on a small plate ?? that is not a salad, salads usually have cucumbers, onions etc and my daughters burger was very dry and over cooked, It was definitely overly price...
Everything started with the check in. The 2 employees were great. I lost his card but he was incredible. I checked in Saturday at the SFO location. Ambiance and food were star. And they hooked us up with an incredible view to the cove. The price point was perfect but none of that would have mattered if the the service wasn’t like it was, it set the tone. Please find that gentleman and lady that checked me in, that’s the service model. I know because I’m the manager of Customer Experience and Community Relations at my job
I was looking forward to trying their food, I made reservations at 10:15 pm by the time I get there no one attended me. So I sat at the bar just for them to tell me that there is no bartender that kitchen was closing at 10:30 pm. I was so confused as to why they accepted my reservation then when I couldn’t even get a cocktail had to rush to find something to eat. Only got some fries which was extremely overpriced they double charged me on my room card. Honestly very disappointed!
I wrote a review on Yelp after trying to make reservations for a Mother's Day brunch here. When we arrived, it felt more like a fancy cafe for guests. I couldn't understand why this place was even on Open Table. The front desk and restaurant staff were not helpful at all. They tossed the menu at us and told us to sit wherever we wanted. We ended up leaving after only 5 minutes.
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I scheduled a reservation at 1:00 for two and much to my surprise the restaurant was closed It was embarrassing to say the least as I frantically searched for another place. Your schedule needs to match open table
The food was excellent, as was the service. But they were playing disco music which was ear-splitting. We could not converse or enjoy our food. It was exhausting.
The service we received was exceptional. The staff was particularly kind to my 90-year-old mother. The ambiance of the restaurant at the hotel was very pleasant.
There’s nothing else of this quality in the area. We were happy to go here again. We thought the food was good and the drinks were good. Service was great.
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We had an amazing experience at this restaurant. The server went above and beyond to make our birthday celebration unforgettable.
AC Waterfront Lounge is a treasure. What a great time my family had there. The server was outstanding.
Fresh-Brewed Torrefazione Italia Coffee
European Continental Breakfast
Classic Continental Breakfast
Prosciutto Mixed Green Salad
Fresh Apple Or Orange Juice
Cranberry Walnut Kale Salad
Grilled Ham Cheese Sandwich
Torrefazione Italia Coffee
