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"I really love their food, but those girls are very slow. They took a long time to give you your food, even when not busy. I found hair In my food"
Phone: +19549904360
Address: 1201 NE 38th St, Oakland Park I-33334-4502, United States
City: Oakland Park
Monday: 09:00-22:00
Tuesday: 09:00-22:00
Wednesday: 09:00-22:00
Thursday: 09:00-22:00
Friday: 09:00-23:00
Saturday: 09:00-23:00
Sunday: 09:00-22:00
Dishes: 15
Amenities: 7
Categories: 5
Reviews: 3115
Exceptional Customer Service at Alberte's Restaurant I recently had the pleasure of dining at Alberte's Restaurant, and I must say, the customer service I experienced was truly outstanding. From the moment I stepped through the door, I felt welcomed and valued as a guest. First and foremost, the staff at Alberte's particularly Jennifer, was incredibly attentive and friendly. She greeted me with warm smiles and promptly seated me at a comfortable table. Throughout my dining experience, she constantly checked to ensure I had everything I needed and that my meal was to my satisfaction. The level of attentiveness they demonstrated was truly remarkable. Furthermore, Jennifer was extremely knowled...
The food was good, I had the fish with fried plantains and marinad; fish was really seasoned and taste delicious. However, plantains was too thick and wasn’t crispy. The only problem, it took 25 mins to place an order. No one greet me or acknowledge me, it’s like I wasn’t even there. Great customer service is what keep a business open and running. A simple “thank you for waiting; I’ll will be right with you” goes a long way. I don’t even see any manager or team lead at the restaurant, everyone keep walking and not even trying to make eye contact with customers. The restaurant is open but google said it’s closed. I give 5 stars for food but customer service it’s a negative 5.
They did a great job. Went here for the Lambi but unfortunately they were out of it by the time we arrived. But the fish was great and the pikliz is delicious. They've got a good menu and selection. Restaurant wasn't pristine but not dirty. They've got a nice little bar section. Bathrooms are nice but the faucets were rusty
The food and portions are always on point no matter what I order. My favorite is fried turkey; I was told it's made to order and always worth the wait. The service, food and atmosphere leaves me with a smile every time.
I really love their food, but those girls are very slow. They took a long time to give you your food, even when not busy. I found hair In my food
