I visited today expecting a creamy dish. I ordered the “supreme,” which was described as chicken, cream, mushrooms, and bacon (similar to a carbonara I assumed). What arrived was plain pasta with meatballs in tomato sauce. I spent the entire meal confused, trying to find the chicken and mushrooms I thought I’d ordered. When I politely raised the issue while paying the bill, I was met with denial. The staff insisted I had ordered meatballs and tomato pasta, despite my clear recollection. Rather than acknowledging a possible mix-up or offering any resolution, I felt dismissed and subtly gaslit. Mistakes happen, but the way they’re handled makes all the difference. Unfortunately, this left a so...
