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"This Arby's was short on the meat; the fries were old; and everything was pre-done and was soaked with their sauce. Not a good experience. I will be looking for another Arby's."
Phone: +18015721577
Address: 10273 1300 E, 84094, Sandy, US, United States
City: Sandy
Website: https://locations.arbys.com/ut/sandy/10273-s-1300-e.html
Dishes: 0
Amenities: 6
Categories: 5
Reviews: 870
bad customer service. I had to point out that they didn't give me the whole food twice in the car before they just told me they were from one of the things. I was not offered to say an alternance, only gas-lighted that they told me as such when I ordered (what I wasn't). if they had honestly said that I had ordered something else first. but I miss several articles for an order and then keep my recipe all working as if I was a pain because I ask for everything I paid for? not even offered an alternative? this experience was extremely unpleasant.
Just went through the drive through ordered the medium roast beef. I don’t usually do Arbys but it’s close to my work. Asked for two sauces, girl says I can only give you one. I said I will pay for more and she said no only one per sandwich. This sandwich has nothing else but meat so it’s dry. That is why I don’t usually eat here because it’s dry. Will not be going back. Sounds dumb but if you want more than one ketchup with your fry’s you can have more than one. I’m totally willing to pay for one more packet.
They were out of the new rib sandwich so I got a brisket sandwich. The meat was dry, tasted old, and the sandwich ended up in the trash! I understand the issues right now with staffing and supply chain, but serving obvious old meat is unacceptable! The drive up guy was polite. Other locations are open, this place is still just drive up. Save yourself, keep driving, or make dinner at home.
Steer clear of this location!! This was the 4th time in a row I have been to this location and told they are out of roast beef. And, this time, when they told me they were out and I thanked them and said I'd pass on ordering and go somewhere else, they yelled at me out the drive through window as i drove off. I'll never give this location my business again!
This Arby's was short on the meat; the fries were old; and everything was pre-done and was soaked with their sauce. Not a good experience. I will be looking for another Arby's.
