To make matters worse, the individual who seemed to be the manager appeared utterly uninterested in addressing the issue. Their lack of concern for customer service was clear, and it was obvious they had no intention of rectifying the situation or even acknowledging the problem.
In addition to the dreadful customer service, the overall cleanliness of the cafe was significantly lacking. The tables were dirty and neglected, which made me feel uncomfortable during my visit.
As a paying customer, I expect a certain level of courtesy and respect. Unfortunately, my experience at Bagel Bakery Cafe fell woefully short of these expectations. It’s disheartening to see a place that claims to offer qu...
I ordered two bagels with cream cheese today, and I was shocked to find them excessively loaded with cream cheese when I got to work—completely unappealing. I've included photos for reference. This is the second time I've had this issue. When I placed my order on my way to work, the woman called me back to ask if I wanted them toasted; I repeated three times that I didn't want them toasted from the beginning. It’s not a complicated request, and it’s honestly quite frustrating. I tried to call to see if Michael was available, but I was told he’s on vacation until after Labor Day. I hate to say it, but I might not be returning to this place anymore.
Additionally, I found it unprofessional and disheartening when you laughed in response to my concern. Because of this experience, I regret to inform you that I will no longer be visiting Bagel Buffet. I sincerely hope you will take customer feedback seriously and reconsider your pricing and service practices.
Thank you.
I hadn't been to this restaurant in a long time, but I'm so glad I returned. The breakfast is fantastic! Everything is always served hot and fresh, just how I like it. The bagels are incredibly soft and delicious. They definitely deserve the name "Bagel Buffet," as it truly lives up to its reputation.
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The bagels are excellent, and the omelets and sandwiches are tasty as well. I ordered the Oven Gold Turkey Swiss Cheese sandwich with coleslaw and Russian dressing, but it came without the coleslaw and dressing. Despite that, it was still a fantastic sandwich because they use Boar's Head cold cuts.
The restaurant is always clean, and the salads, bagels, and croissants are reliably fresh! The staff is friendly as well. Although the prices are somewhat high, the quality makes it worthwhile!
The meal included raw eggs and potatoes, and the toast was soaked in butter. The bagel was generously topped with cream cheese. Overall, it was quite a disorganized dining experience.
The staff should be mindful not to make comments about customers' orders, especially while they are still eating. This made for a somewhat uncomfortable experience.
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This is the best gluten-free egg white zucchini wrap I’ve ever tasted! They offer a fantastic variety.
The food is quite good, but the customer service leaves much to be desired.
Tky Sausage Cheese Breakfast Sandwich
Two Eggs Any Style With Turkey Bacon
Cracked Pepper Mill Turkey Sandwich
Tky Bacon Cheese Breakfast Sandwich
Two Eggs Any Style With Taylor Ham
Pastrami Cheese Breakfast Sandwich
Two Eggs Any Style With Sausage
Taylor Ham, Egg Cheese Sandwich
Low-Fat Vegetable Cream Cheese
Two Eggs Any Style With Bacon
