I have always had mixed experiences at this particular location. The milkshake and hot chocolate are consistently watery. However, during my recent visit, I began to question if something more deceitful was afoot. I ordered a kids scoop for my son, which was listed on the menu for $3.49. When the worker went to retrieve the cup, they claimed that they no longer offered kids scoop sizes at this location, contrary to what was displayed on the menu. I inquired if this policy was implemented nationwide by Baskin-Robbins, but was told it was a decision made solely by the owner of this particular store. I ultimately gave in and paid $4.49 for a single scoop, feeling uncertain about the true motive...
I simply wanted to surprise my fiancé with a banana split for her birthday, but instead, I had a terrible experience at this restaurant. The server struggled to understand English, leading to multiple mistakes with my order. Despite my efforts to correct the errors, the service only continued to decline. The server lacked basic communication skills and even struggled to make a simple banana split without guidance from a picture. To top it off, I was left with no bag or cover for my dessert, forcing me to awkwardly carry it home. Overall, this was the worst customer service I've encountered in years, highlighting the importance of effective communication when dealing with English-speaking cus...
We stopped in for a quick evening snack after dinner. We each got a scoop of ice cream, but what’s interesting is that the ice cream was very soft as if the freezer where the ice cream is isn’t working. This was our first time at this location, so I’m not sure what their norm is here. Yet, when visiting other Baskin Robbins locations, we haven’t gotten ice cream that was like soft serve ice cream. The staff were nice. It’s conveniently located in Bayside near two hotels.
We stopped in for a quick evening snack after dinner. We each got a scoop of ice cream, but what's interesting is that the ice cream was very soft as if the freezer where the ice cream is isn't working. This was our first time at this location, so I'm not sure what their norm is here. Yet, when visiting other Baskin Robbins locations, we haven't gotten ice cream that was like soft serve ice cream. The staff were nice. It's conveniently located in Bayside near two hotels.
Book a table now
The restaurant was bustling, and it took a bit of time for us to receive our ice cream, but it was worth the wait. The establishment was clean and the staff was friendly.
The service at this restaurant is quick, and you can't go wrong with their delicious ice cream options.
This milkshake is the worst. It is very watery and has too much milk and not enough ice cream.
Caramel is the best one for me! I love 3 scoops with caramel on the top and some nuts .yummy
Book a table now
I custom ordered a cake online and it turned out amazing for my daughter!
The worst milkshake. Very thin…. a lot of milk/little ice cream.
Peanut Butter 'N Chocolate Reese 'S Peanut Butter Cup Polar Pizza Ice Cream Treat
Oreo Cookies N Cream Polar Pizza Ice Cream Treat
Mint Chocolate Chip Polar Pizza Ice Cream Treat
Celebration 9” Round Cake
