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"I have a new favorite restaurant and it's Bill's. The menu has a great variety of choices that I love. The staff went above and beyond to make sure I was pleased."
Phone: +442080545400,+441376349079
Address: Village, CM77 8YH, Braintree, United Kingdom
City: Braintree
Website: https://www.bills-website.co.uk/restaurants/braintree
Dishes: 10
Amenities: 25
Categories: 5
Reviews: 5573
We made a reservation for 7:30pm and were unaware that the restaurant closed at 9pm until we arrived. Despite not feeling rushed, we did not leave until 9:30pm. It would have been helpful to have been informed of the closing time beforehand, as we were the only customers and felt pressured not to overstay our welcome. Additionally, we were disappointed to find that at least 2 cocktails were unavailable due to ingredients running out.
Must have been short staffed We didn’t get berry good service Some people left before even ordering as they were so slow One waitress joked and said we could go TGI’s They did apologise a lot but still felt like we were forgotten Wasn’t able to use 20% off code or blue light card as others used set menu soo bare that in mind Loads of salt on all the food, even the table water before we got any food tasted salty
I recently had breakfast and drinks at this restaurant and enjoyed them, but I found the service for taking orders to be very slow. I had to wait a long time for things like extra sugar for my coffee and extra syrup for my pancakes. I have been here before and the service was much better, so it may have just been an off day.
Bill's is a chain but a very good one. The food is delicious especially if you leave room for a flowerpot. Their service is always great they are so kind and helpful with my two dairy intolerant grandchildren.
I have a new favorite restaurant and it's Bill's. The menu has a great variety of choices that I love. The staff went above and beyond to make sure I was pleased.
