Manager and employees are not trained to handle large orders. We order lunch for our staff and always missing items in order. We order online at least 2hrs in advance to save some time at the restaurant but they never have the order ready for pickup until you show up. Sometimes they make you wait for 20-30 minutes after getting there. The last time when I picked up my order, half of my order was missing and I had to ask staff to check my ticket and get me missing items. When this happened earlier, I asked manager and she said that she prepared the order herself and she denied to give me missing items. The manager herself doesn’t know how to read a ticket and prepare an order.
I had to wait over 10 minutes when there was no one else in the restaurant, and during that time in the drive-thru, I decided to cancel my order as I saw a woman who had just placed her order receive her food right away. The manager, Nate, was very unresponsive and didn’t offer an apology or any effort to rectify the situation. I even had to ask for his name since he wasn't wearing a name tag. Overall, this place is poorly managed, and I would recommend finding better management.
This bojangles is the worst location in my opinion. Every time I try this location it's ALWAYS something wrong with the food. Today 3.16.24 I went for breakfast before leaving for the airport. My food was cold, tasted old, and I had a hair on my ham sandwich. This is ridiculous and this place needs to be shut down. It's always a problem at this location. I didn't have time to go back I had a plane to catch. Food is to expensive for these kind of issues.
No customer service, bad customer service. All the employees are at the drive thru window flirting with someone in the drive thru, ignoring your customer waiting at the counter. Saw me and didn 't care. You lost business. 5 min I left. No one is inside. Prices High anyway. Need to retrain staff.
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My fries were not fresh, they seemed undercooked and like they had been sitting. Some supremes were very crunchy and overcooked. I normally have a great experience, but today was not good. The staff was very nice and courteous!
You'd better speak clearly and very fast, or they will let you know you're taking their time. The bottom line, they fed us.
I waited a long time for a bacon, egg, and cheese biscuit, but it was worth it because it was delicious!
Great choice for a breakfast on the go! The biscuits are delicious.
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Great chicken and biscuits ?
I love Cheddar Bo Biscuits!
12 Piece Supreme Box Plus 3 Biscuits
4 Piece Dinner With Fixin Plus Tea
Grilled Chicken Filet Sandwich
4 Piece Snack With Biscuit
12 Piece Supreme Tailgate
