Got here after a long day at the hospital and saw many advertisements for 6 different kinds of chicken. I tried to order 3 different kinds and they kept saying that they didn’t have it(not that they ran out, not even that they were still cooking). I don’t understand why you’re advertising all of this and you don’t have it. So I ended up with the plain chicken. When I got to the sides AGAIN there were 9 or 10 options on the menu and when he asked me what sides I wanted there were only 4 available(all of which were almost finished). I asked if there were more coming and he said no. HOW are there no more coming at 3pm in the afternoon? So I got stuck with two sides I didn’t really want. When we...
Constantly disappointing! At the 6pm dinner-time rush, the doors were locked and employees inside ignored those standing outside to order. A sign in the window read closing at 8pm when it was shortly after 6:30. Last time I visited this location, a staff member had her small child in the dining area, obviously working and trying to care for this disruptive little girl at the same time. I did not complain since I understand this could have been an isolated issue of a babysitter who cancelled but there have been other times I 've visited this location and have been extremely displeased with the customer service.
I strongly advise against placing an online order at the Boston Market in River Forest, Illinois. After I placed my order and received an email confirmation, I discovered that the restaurant has been permanently closed. I tried calling several times, but no one answered. Despite the closure, Boston Market still processed my payment for the food I never received. I filed a complaint with the Better Business Bureau and learned that Boston Market has an F rating.
I’m pretty sure that everything we ate was expired. The only options available were rotisserie chicken and ribs, and it seems like they haven't had turkey, meatloaf, or anything else for the past several weeks. The employees were wonderful and offered sincere apologies, but the corporate management leaves much to be desired.
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I really like Boston Market. I especially like that Meatloaf dinner. I always get the large. Their other offerings are good to 3 piece chicken hand carved turkey chicken pot pie, and a variety of sides
The restaurant was clean, and the service was quick. The staff were friendly and professional, and the atmosphere was great. I will definitely return. The food arrived hot.
Never had an issue with service. I’m always treated well. Sometimes they forgot the utensils but eh, we are humans, we make mistakes sometimes. Always a family favorite.
Great spot for delicious American cuisine! The food was incredibly flavorful, and the atmosphere was fantastic. It reminds me of the vibrant scene in San Diego.
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The food and customer service are exceptional. The restaurant is well-maintained and consistently clean.
The food is delicious true but the staff here is the greatest.
Freshly Baked Chocolate Chunk Cookie
All White Rotisserie Chicken Salad
Hand Carved Roasted Turkey Carver
Rotisserie Chicken Market Bowl
Mediterranean Chicken Carver
Rotisserie Chicken Pot Pie
Roasted Turkey Market Bowl
Rotisserie Chicken Carver
Homestyle Meatloaf Carver
