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"That’s a great place! Lovely team and fantastic food! Camila was always very pleasant and attentive!Very well recommended!"
Phone: +19052578009
Address: 499 Dundas St W, Oakville I-L6M 1L9, Canada
Reservation, Booking
City: Oakville
Monday: 11:00 -23:00
Tuesday: 11:00 -23:00
Wednesday: 11:00 -23:00
Thursday: 11:00 -23:00
Friday: 11:00 -24:00
Saturday: 11:00 -24:00
Sunday: 11:00 -23:00
Dishes: 0
Categories: 5
Reviews: 1238
My family and I visited this restaurant on a Saturday night to celebrate my little sister's birthday, but the experience we had was far from celebratory. From the very moment we walked in, it was clear that safety and customer service were not priorities for this establishment.As we entered the restaurant, an unsettling incident occurred. A random man followed us inside and began to harass us immediately. He invaded our personal space, making us feel uncomfortable and threatened. The distressing situation prompted us to seek assistance from the staff. To our dismay, this was not the first time they had encountered such an incident, yet they failed to address it promptly.The server, realizing...
My family's visit to this restaurant on my little sister's birthday turned into a nightmarish experience. We encountered harassment from a random man inside and outside the restaurant, which the management failed to promptly address, even though this was not their first encounter with such incidents. After we called the police ourselves, the management remained passive observers. Despite a $100+ bill, we received no apology or acknowledgment from the management. Their apparent disregard for customer safety, lack of empathy, and unfulfilled promises to address the issue when contacted further compounded our disappointment. I strongly advise others to consider their safety and well-being befor...
I can't thank enough to our waitress Alex, and the restaurant supervisor who handled our reservation.We hosted a hockey team dinner party at Boston Pizza (Dundas Neyagawa) last night. When we made the reservation, the supervisor provided us with a large, heated indoor patio for our private event. Our waitress Alex was incredibly friendly, knowledgeable, and efficient. She worked with us to plan the timing for ordering and food servicing, making sure everyone had an enjoyable experience. The entire team had a fantastic night.This Boston Pizza location will be at the top of my restaurant list for future team parties!
I am completely stunned by the experience my family had at this restaurant. We were followed and verbally and physically harassed by an individual. When we informed the staff and manager about the situation, the manager responded that “this happens often here; this man harasses families.” I was taken aback by this response—families are regularly harassed at this establishment? Please proceed with caution, as you may experience harassment, and it seems that management is unwilling to take action to help. Book a table now
Manager has an attitude problem. I was told by a waitress that my order would take 5 minutes when I went to go see where it was the manager gave me attitude for asking and said she doesn't know she doesn't work in the kitchen. Communicate with your staff properly and this wouldn't be an issue.
Failure to commit to customer safety. Extremely unfortunate!! After expressing our concerns, a representative reached out and said they would call us but we never received a call. Extremely unprofessional and goes to show they don’t care about their customers safety.
The location is nice and has an atmosphere similar to a sports bar, with TVs all around. While I’m sure some people enjoy that, I found there were too many for my taste. The menu is excellent, especially the shareable dishes.
Our server Tammy was such a sweetheart ,a delight , loved her pleasant smile and the love with which she served the food food was delicious !! Book a table now
The pizza and pasta selections are excellent, the prices are reasonable, but the service can be a bit slower than expected.
That’s a great place! Lovely team and fantastic food! Camila was always very pleasant and attentive!Very well recommended!
