This BP station has very reasonable prices, but the staff doesn't have access to the restroom keys and said it was closed by the manager, which was quite frustrating. We filled our tank with 98, but couldn't use any of the facilities. Fuel stations are meant to cater to road users, including motorists who stop for a break. Many other BP locations even provide showers for truck drivers. It seems like the staff isn't very interested in serving cars. Manager, please look into this and verify if the staff is telling the truth.
I recently visited the 98 Fuel station at this location and have some feedback to share. I typically fill my tank until it clicks and then add a bit more. My 2019 Mazda CX-5 offers a range of around 540 km on a full tank of BP98 fuel. However, after filling up this time, my new tank is showing only 490 km, which is a decrease from the 500 km I saw previously. It might be worth considering a return to the BP station in Guildford, as they accept BPme app payments, which is more convenient.
I'm writing this to complain I had a really bad experience in your service station. As a customer, I choose your service station at 9:20 pm in 2/2 ，I felt that I haven't been treated well, your staff being rough to be when he was providing service to me. His had a bad attitude and no any greeting. I need a receipt but he pretended not to hear. This is not the first time. If he doesn't want to come to work,stay at home please.An anger customer!
I call this bp Fairfield on the number mention on google person RIGHT now working was so rude said wrong number and kept the phone twice I called him didn’t said any word but when I said hello he recognise my voice and hang upThis is very bad customer service coming from BP very well know brand
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Filled up here. $95 later and the points to my BP card were not added because the machine had an issue.So what now, I lose my points?Customer service was appalling. Something seems shifty. Not coming back and will recommend customers to go elsewhere.
It's an excellent BP station where the fuel prices are normally cheaper than other BP stations. The only drawback is that BP Me app is not supported here, and people need to go in-store to pay.
I always try to get my fuel from here when I come past. Usually has lower E10 fuel prices than competitors in the area.
You never get wrong stopping there. Nice and friendly staff ! And gas is always cheaper than anywhere else !
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Surcharge for card and they don't even have a pay wave card reader. What a rip off.
8 out of 10 the cheapest price in fuelcheck, I am the regular customer.
