I have had better experiences at Brio in the past, but this time the first server, Deonie (I may have misspelled her name), was terrible. She forgot to bring out silverware, served us cold tea/coffee, rushed us to place our order, and had a bad attitude. After multiple complaints to management, we got a new server, Jose, who was amazing. He was pleasant, helpful, and even gave us a free dessert. I would give Jose a perfect score. Deonie, on the other hand, needs significant training and improvement in her attitude towards customers. I will be writing to corporate about my experience. Thank you, Jose, for making our night great!
Brio Italian Grille Columbus Easton
3993 Easton StationOH 43219, Columbus, United States Reservation"Wonderful dining experience and yes I will go back."
Details
Phone: +16144164745
Address: 3993 Easton StationOH 43219, Columbus, United States
Reservation, Booking
City: Columbus
Website: https://www.brioitalian.com
Opening hours
Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 11:00-22:00
Statistics
Dishes: 10
Categories: 5
Reviews: 7682
Address
Reviews
It was OK but not spectacular. For hitting the $50+ per person for my date lunch with the wife it was not up to snuff. The Ceasar salad was mid grade (not bad but I likely wouldn't seek it out again). The latte was pretty good a bit of a surprise tbh. The margarita Flatbread had mixed reviews I liked it enough but my wife said she didn't enjoy it. The mushroom soup (of the day) was decent but not as good as I remember it. The main courses were alright but again not spectacular. We didn't get any alcohol and I only had 1 latte plus waters so the $100+ for the bill (including tip) seems too high.
I randomly decided to stop in at this restaurant while shopping at Easton and had an excellent experience! The bread was simple and plain, but fresh and baked perfectly. The Caesar salad was delicious and very fresh. I ordered the pasta brio, which was good, but the pasta alla vodka was the standout dish. The sauce was your typical vodka sauce, but the ricotta-filled pasta was absolutely fantastic! I would give it a 10/10. We finished our meal with tiramisu and coffee, which was the perfect end to a great meal. Our server was also very attentive and kind. I highly recommend this restaurant.
Recently had a wedding party and although most of the experience was awesome with one of the chefs even coming out to talk to me, there was one server who clearly had issues with a party of that size. I heard him cursing under his breath every time he walked past me. EVERY TIME he walked past me. I was a guest but I'm sure the bride and groom would be disappointed if they knew this was happening on their special day. Please be kind and maybe take a breather next time if it starts to get overwhelming. Book a table now
The restaurant offers a fantastic happy hour from 3:00 p.m. to 7:00 p.m., with $6 Martinis on Wednesdays and $6 Wines on Thursdays. While there isn't a wide variety of food options during happy hour, everything looked and smelled delicious. Unfortunately, my flatbread was slightly overcooked and could have used more toppings. I requested a side of creamy parmesan which improved the dish significantly. Overall, the food was decent.
Food not what it use to be. Portions got smaller too but prices went up. Server was good but didn't give us as good of service as the table next to us who had another server. She disappeared a lot. Was disappeared. Online reservations is impossible. They turn it off. Why? Had to call. Not sure why. There were plenty of tables.
Pretty cozy place. Food is usually pretty solid. Service was great on this night but can be hit and miss sometimes.
Great food and service. Got there early. It was a bit loud. Quieted down as a got later. Book a table now
The service was outstanding…our server was excellent
Wonderful dining experience and yes I will go back.
Dishes
Book a table now
Columbus
Categories
-
Delivery Services
-
Bar-lounge
-
Italian
-
Pizza
-
Pasta
Amenities
-
Wheelchair Accessible
-
Patio-outdoor Dining
-
Accepts Credit Cards
- Table reservation
-
Special Occasions
-
Outdoor Seating
- Reservation
The Kitchen
231 E Livingston Ave, Columbus, OH 43215, United States
Reservation, Vegetarian, American, Kitchen, Drinks, Vegan
"Came for a cooking demo event and the staff were knowledgeable and friendly. The food was great but the bar/bartenders had an amazing specialty drink."
Strongwater Food And Spirits
401 W Town St, 43215, Columbus, United States
Reservation, North American, American, Chicken, Burgers, Meat
"Great experience and atmosphere. The tapas were all great!"
Townhall
792 N High St, Columbus, Ohio, USA, 43215, United States
Reservation, Vegetarian, Breakfast, American, Mexican, Pizza
"The vegan chopped salad and cake were excellent. I tried the vegan burger another day but wasn’t a fan since I didn’t like the vegan burger bun"
Tip Top Kitchen Cocktails
73 E Gay St, Columbus, United States Of America, 43215
Reservation, International, American, Kitchen, Casual, Vegan
"I absolutely love this place. My favorite is the pot roast"
Rodizio Grill Brazilian Steakhouse Columbus
125 West Nationwide Boulevard, Columbus, 43215, United States Of America, 43215-2564
Reservation, Brazilian, Mexican, Seafood, Sushi, Steak
"Edwin was an excellent server, consistently attentive to our needs."