My friend and I recently visited Brü for tea and conversation. We had been there before and enjoyed the atmosphere, service, and food. However, during our most recent visit, despite the place being busy, we found ourselves waiting for service with no one attending the counter. Two assistants were busy by the coffee machine, and despite being visible to them, we were overlooked. A regular customer behind us gestured for a drink, which prompted one of the assistants to serve him while we waited to be acknowledged. Feeling blatantly ignored, we decided to gather our things and leave. I was incredibly disappointed by the poor service we received and will not be returning to Brü in the future. I...
Bru - Table reservation
20-22 Granby St, Leicester, LE11DE, LE1 1DE, United Kingdom Reservation"Great and fast service Friendly staff Absolutely love the outside seating area Nice place to socialise"
Details
Phone: +441162519667
Address: 20-22 Granby St, Leicester, LE11DE, LE1 1DE, United Kingdom
Reservation, Booking
City: Leicester
Website: https://brucoffee.co.uk/
Opening hours
Monday: 07:30-21:00
Tuesday: 07:30-21:00
Wednesday: 07:30-21:00
Thursday: 07:30-21:00
Friday: 08:30-23:00
Saturday: 08:30-23:00
Sunday: 10:30-21:00
Statistics
Dishes: 10
Categories: 5
Reviews: 3658
Address
Reviews
My family visited Leicester for a competition and, while we were here, decided to have a wee afternoon treat. Lovely shop, nice and clean, staff were friendly and efficient, a lovely selection of hot food and cakes and a good menu of coffees so everyone got something they liked. Highly recommended.
Our experience in this coffee shop was not very positive. The staff were not very welcoming. The coffee was served lukewarm. The outside terrace area where we sat definitely needed some cleaning.
The staff was incredible and very accommodating. I enjoyed the best flat white in town and delicious waffles (I tried the Oreo waffle with their homemade ice cream). Book a table now
Absolutely fantastic experience! The staff were extremely friendly and the food was delicious. We felt very welcomed and our desserts were just perfect!
Lovely cafe to visit with your friends on a day out. Provides a range of drinks, desserts and sandwiches which makes it perfect if you’re on the go.
This coffee shop is absolutely fantastic - it's cozy and offers a variety of delicious desserts. You'll always have a hard time choosing just one!
One of the only cafe’s open in the middle of town till late with high quality coffee and drinks. Very friendly staff and nice outdoor seating area Book a table now
After dinner, I craved some dessert or a coffee, so I decided to stop by this place when I saw the signs for 'coffee and gelato'.
Great and fast service Friendly staff Absolutely love the outside seating area Nice place to socialise
Dishes
Book a table now
Leicester
Categories
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Delivery Services
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Vegetarian
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Desserts
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Italian
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Coffee
Amenities
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Wheelchair Accessible
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Highchairs Available
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Accepts Credit Cards
- Table reservation
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Vegetarian Friendly
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Gluten Free Options
- Reservation
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